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Work Background
GalvanickDirector of Customer Success
Jun. 2024Seattle, Washington, United States
AppleSr. Manager, Engineering Program Management, Apple Media Products
Apr. 2022 - Nov. 2023Seattle, Washington, United States
AmazonManager, Program Management, Prime Video
Feb. 2021 - Apr. 2022Seattle, Washington, United States
AmazonManager, Program Management, HR Recruiting Tech
Dec. 2019 - Feb. 2021
AmazonManager, Program Management, Seller Services
Apr. 2017 - Dec. 2019Seattle, Washington
Caterpillar Inc.Quality Manager
Apr. 2015 - Apr. 2017Peoria, Illinois Area
Caterpillar Inc.Senior Engineering Specialist (Quality)
Jan. 2012 - Apr. 2015Peoria, Illinois AreaCorporate Continuous Product Improvement process specialist dedicated to process education and functional improvements for the corporation resulting in sustained and timely product quality issue resolution.
Caterpillar IncQuality Supervisor
Jun. 2010 - Dec. 2011Created a high performing and engaged team as measured by Employee Opinion Supported elements of the quality management system through CPS principles Lead the development and implementation of improved self-validation routines to medium tractor and large tractor assembly lines
Loop Cycling StudioOwner/Athletic Director
Apr. 2010 - May. 2011Founder and developer for indoor cycling studio Certified Spinning instructor
Certified Fitness Trainer (ISSA)
Developer of all athletic programming and the "Loop Method" for indoor cycling
Caterpillar Inc.6 Sigma Black Belt
Jun. 2008 - Jun. 2010East Peoria, ILContinuous Product Improvement project leader and project portfolio manager for Track Type Tractor assembly product problems. Caterpillar Production System expert as CPS Black Belt
Caterpillar IncService Operations Field Representative
Apr. 2007 - Jun. 2008Six Sigma Black Belt (project leader)
Organized and prioritized areas of improvement for the local Caterpillar dealer (Borusan Makina) to support a quickly growing mining industry
Project leader to evaluate and improve the efficiency of an engine rebuild center in Accra, Ghana
Developed and performed training in various areas of mining equipment management
Caterpillar IncService Operations Field Representative
Jan. 2005 - Mar. 2007Worked with Caterpillar dealerships in multiple countries throughout Africa to provide world-class service capabilities to mine sites, with a focus on developing local personnel capabilities
Managed projects dedicated to improving mobile machine component life through improved fluid management techniques
Organized and lead equipment management training seminars for Caterpillar dealer personnel
Caterpillar IncMining Service Representative Trainee
Jan. 2002 - Dec. 2004Performed various assignments to develop the necessary skills to fulfill the duties of a marketing representative in the area of service support
Traveled to mine sites world-wide to perform site assessments and promote best practices
Boeing, 737Final Assembly Process Engineer, Intern
Jun. 2000 - Aug. 2000Identified and evaluated assembly process improvements to reduce the time to assemble and improve the quality of assembling 737 and 757 commercial aircraft
Caterpillar IncIntern
Jun. 1998 - Dec. 2001Supported the development of and installed Global Positioning System technology to enhance the productivity of mining and landfill equipment
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