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Work Background
PersonifyTech Writer
May. 2023 - Jan. 2025
TimeClock PlusImplementation Specialist
Jul. 2019 - Sep. 2022I learn as much as I can about a customer’s processes and policies, and then implement our software to automate as many time-related things as possible. I also train them throughout the implementation so they know how to use the software effectively. My goal is to make things easier because payroll is difficult enough!
TimeClock PlusTrainer
Jan. 2007 - Jun. 2019San Angelo, Texas AreaI have been teaching our new employees about the company’s culture, its role in the world, and walking them through the software.
TimeClock Plus (Data Management, Inc)Quality Assurance Engineer
Sep. 2005 - Jan. 2015San Angelo, Texas AreaSoftware testing for three different releases of the TimeClock Plus web software. Created and maintained several technical manuals and other documentation. Created and maintain Wikipedia articles for TimeClock Plus and Data Management Inc.
TimeClock Plus (Data Management, Inc)Customer Service Representative
Jan. 2002 - Aug. 2005San Angelo, Texas AreaTechnical support and web-based customer training. Gathered requirements, tested, and implemented payroll interface modules. Created and maintained module documentation.
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