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Work Background
Akamai TechnologiesSr. Technical Trainer
Nov. 2021 - Apr. 2025Boston, Massachusetts, United StatesGuardicore acquired by Akamai
GuardicoreSr. Prof. Services Engineer & Technical Trainer
Apr. 2019 - Nov. 2021Greater Boston Area
Ingenico GroupIT Operations Manager
Jul. 2016 - Apr. 2019Greater Boston Area
ImprivataManager, Infrastructure
Jul. 2015 - May. 2016Lexington, MA
Orion HealthManager, Infrastructure & Networks, SaaS Operations
Nov. 2014 - Jun. 2015Greater Boston Area
Perfecto MobileDirector, Global IT & Production Infrastructure
Apr. 2013 - Jun. 2014Woburn, MAManagement of Production Infrastructure, Perimeter Security and Corporate IT for growing SAAS company, providing a web-based platform for the testing, monitoring and performance measuring of mobile applications.
BMC SoftwareManager, Enterprise Wintel Infrastructure
Jul. 2011 - Apr. 2013Greater Boston AreaManaged global Wintel-based Virtualization, Provisioning and DataCenter Operations.
Managed Operation and Support of Internal Cloud Lifecycle Management (CLM) rollout.
BMC SoftwareManager, US Operations, R&D Support, BMC Software
Apr. 2010 - Aug. 2011
BMC SoftwareSr. Platform Systems Administrator
Mar. 2009 - Apr. 2010Defines, designs and implements network communications and solutions. Proposes and implements system enhancements to improve the performance and reliability of the system. Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks. Coordinates terminal orders and cable installation, network system planning, upgrading, monitoring, testing and servicing. Approves action requests and specifies purchase requirements. Negotiates and places orders with common carriers. Analyzes, acquires, installs, modifies and supports operating systems, databases, utilities and Internet/intranet-related tools. Conducts systems programming and systems support activities, such as new or revised program language codes, processing routines and report generators. Monitors processing routines, hardware use and use of database management techniques. Modifies, maintains and updates software. Develops and reviews operator and control instructions. Prepares and conducts system and programming tests requiring interfacing of hardware and software. Conducts programming tasks including program design, program coding, debugging and documentation. As directed, prepares feasibility studies and designs tests to determine operating characteristics of software.Develops, analyzes and maintains tools that support and automate processes for hardware or software product release. Writes installation scripts and programs for installation of products. Works with project teams to determine an appropriate build schedule and then initiates the build and packaging process. Compiles and assembles software from source code. Ensures tools are stored in source control. Supports developers for software package registry and delivery. Works with others to complete analysis, evaluations and design alternatives and to implement process improvements. Works with development engineers to correct build errors.
NeuStar NGMIT Administrator & Security Expert
Dec. 2007 - Mar. 2009
EMCTechnical Services Team Leader
Feb. 2006 - Dec. 2007
EMCSr. Systems Administrator
Jan. 2006 - Dec. 2007
RSA Security, Inc.Systems Administrator
Jan. 2005 - Dec. 2006
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