UserTestingHead of Talent and Inclusion, Diversity, Equity & Belonging
Jun. 2021 - Feb. 2022Atlanta Metropolitan Area• Lead the Global Recruiting & Inclusion, Diversity, Equity & Belonging (IDEB) team - approx. 17 employees - across levels and geos focused on IDEB Programs, Recruiting, Diversity Talent Acquisition, Early Talent/Entry-Level recruiting and Recruiting Ops which includes hiring, training, coaching, and overall performance management of the team • Partnered with and counseled E-staff, business leadership, people leadership & people teams on how to best embed IDEB and recruiting best practices • Developed the first global IDEB strategy focused on six pillars and goals to hold managers and leaders accountable
• Developed the first cross functional IDEB council to serve as change agents and help champion IDEB efforts across the business • Developed the first IDEB Learning & Development Journey to education employees, managers and leaders on IDEB key topics and to foster a more inclusive and equitable workplace (e.g., Inclusion & Recruiting Training for Hiring Managers)
• Developed a diversity dashboard to compile, track and analyze representation data, hiring data and provide regular reports to leadership • Provided strategic direction and leadership for overall Talent and IDEB programs, initiatives, and communications (e.g., Recruiting process improvement, ATS and Talent Vendor selection, Talent reporting, ERGs, culture & heritage month programs, Annual Inclusion Survey, etc.) • Collaborated with E-Staff, HR, People Business Partners, Legal, Brand Marketing, Corporate Comms to implement programs that help move the needle on inclusion and position UserTesting as an inclusive employer of choice
• Served as a liaison between employees, managers, and leadership on IDEB and Recruiting concerns providing coaching, issue resolution and feedback to E-Staff/senior leaders
• Promoted from Senior Manager to Director after six months for demonstrated leadership, contributions, and stakeholder feedback and role expanded to lead the Talent (Recruiting) team in June 2021.