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Work Background
Whimsical Living StudioFounder
Jul. 2024Colorado, United StatesAt Whimsical Living Studios, we believe that the objects we surround ourselves with should do more than just fill our spaces—they should inspire us, evoke memories, and invite us to play. Our journey began with a simple idea: to bridge the gap between sophisticated home décor and the playful elements of our childhood that still bring us joy today. Our product lines seamlessly blend elegance and whimsy, offering pieces that invite both adults and children to reconnect with their sense of wonder. Each creation is thoughtfully crafted to offer opportunities for personalization and interaction, transforming the spaces we call home.
Daugherty Business SolutionsSenior Manager, Program Manager
Jan. 2018 - Nov. 2024
Daugherty Business SolutionsManager, Project Manager II
Nov. 2016 - Nov. 2024
Bradford & GaltSenior Project Manager
Jan. 2016 - Nov. 2016on assignment at RGA (AURA Tech division)Effectively managed direct client engagements for the purpose of providing enhancements to their versions of the automated underwriting risk analysis software known as AURA.
• Successful integration of Prescription history as an automated risk decision, allowed RGA’s #1 U.S. client to increase their completion rates of cases in a shorter amount of time positively impacting revenues.
• International projects with Canadian, South African and Polish clients for updates to their automated underwriting rules to increase straight through process rates.
• Jump started the process re-engineering efforts in the Project Execution office by outlining current state followed by pain-point identification ultimately driving improvements in process and tools selection.
• Architected a plan integrating existing disparate systems for time & invoice tracking and agile work management into Project Server. The plan accounts for varying degrees of project management skills introducing new components incrementally building to the final solution therefore reducing the amount of disruption.
Bradford & GaltPortfolio/Program Manager
Jan. 2014 - Dec. 2015Portfolio/Program Manager on assignment at Express Scripts Inc.Expertly provided superior leadership in the delivery of a post integration gap projects resulting from the merger with Medco. • Primary responsibility as Program Manager to assist Portfolio Management in guiding the delivery of the Large Client Gap portfolio valued at $38M. My involvement help lead to the reduction of scope and savings in the portfolio ending at $22M
• Coached and managed 23 Project Managers through 67 projects using the Express Scripts, Express One SDLC delivery methodology. My understanding of the methodology allowed me to help new project managers get up to speed faster and become efficient.
• Provided lessons learned experience to PMO tool selection team as ESI investigated a replacement tool to consolidate their disparate tools. Suggestions and requests were collated for presentation. The result was the selection of Computer Associates Clarity.
• Generated custom reports by combining multiple exported data reports from Clarity by utilizing Excel VBA. The reports made weekly staff project reviews more efficient.
Bradford and GaltPortfolio/Program Manager
Mar. 2013 - Dec. 2013On assignment at NISA Investment AdvisorsMasterfully designed, built and led a Project Management Office tailored to the culture of the company with the aim of introducing structure through standardized processes, templates and reporting.
• Responsible for reviewing existing project management practices and tools to determine improvements. Recommendations were made to leverage the existing tools investment but a complete restructuring of the tool would be needed to allow vertical and horizontal growth. My redesign allowed the IT department to be transparent with project progress and status with Senior leadership and C-level management
• Implemented a standardized report, utilizing SQL Server SSRS reporting tool to extract project data directly from the standard project sites. The result of the approach greatly improved efficiencies as the project managers only entered their data in one location thusly no duplication of data was needed.
• Introduced and staffed the roles of Business Analyst and Quality Assurance Analyst to the organization after tracking the existing project process. The new roles became invaluable to the teams as it allowed them to properly document the requirements and traceability through delivery.
• Formalized a Software Delivery Life-cycle Framework to outline the various phases a project must progress regardless of project methodology.
• Managed the development and growth of 4 Project Managers and 2 Business Analysts guiding each in using the new tools and practices as well as a resource to discuss conflict resolution situations.
• Introduced a demand management concept for assessing resource needs given projects complexity, impact, and level of risk.
LRSSenior Project Manager
May. 2011 - Mar. 2013Greater St. Louis AreaDemonstrated leadership in program/project management and analytical skills to accelerate Charter Communications in achieving crisp and quantifiable project results • Spearheaded a significant operational audit within residential and commercial areas for phone and internet product lines to identify manual activities in excess of $20M. The result produced a program of initiatives to streamline the provision process.
• Executed strategic and tactical solutions; aligning to PMO governance methodologies and tools standards.
• Designed and implemented a new financial tracking tool for project managers to more accurately track their budgets. The new tool was adopted and required for all SPMO project managers to use. The results of using the new tool provided better visibility in the project budget and burn rates.
• Introduced new MS Project reporting practices through the use of standardized templates. These new MS Project templates were adopted and required so project schedules could be consolidated for Senior Management to have visibility and make decisions.
• Engaged Senior Executive leadership by succinctly reporting the facts to foster acceptance of introducing a tablet base technology to 5000+ employees. The solution standardized the tools platform; streamlining the maintenance practices and reducing field operational expenses.
• Pioneered implementation of a revolutionary browser messaging technology to communicate with customers of delinquent pay status or revenue assurance retention. The technology has proven more effective than standard channels of communication.
Wells FargoSenior Project Manager
Dec. 2006 - May. 2011Greater St. Louis AreaProvided superior governance in all phases of the project life-cycle, budgeting, and vendor management with culturally diverse teams. Uncanny adaptability proven through successful efforts across multiple lines of business: Mortgage, Lending, Wholesale, Advisors, Securities. Results exceeding expectations in negotiating issue resolution are regularly recognized and praised. Awarded certificates of excellence for commanding leadership and negotiating issues.
• Managed high profile tier1 and 2 projects with budgets up to $18M.
• Accountable for forecasting and budgeting up to 40 matrixed resources totaling $3M in payroll
• Inaugurated a new project tracking system utilizing SharePoint technology for the Securities LOB. The system was designed using standard and customized templates for collecting, analyzing, and reporting on project data such as status, milestones, tasks, issues, risks, and document repository. • Piloted best practices in management reports by implementing MS Project server and working with third party vendors to train and automate the process. The result of which reduced dual entry among systems while leveraging existing tools.
• Established the foundational program management components to evaluate, prioritize, and plan the merger activities and enhancements for the Advisors LOB. Information gathered was hosted and reported from a SharePoint site.
• Accelerated the delivery time-line for the Data-Center refurbishment project to complete the project well within time and budget through the use of effective communication and escalation to management of impacts to production applications.
• Sharpened the SLA delivery tools and extended the life of the SMS-Pooling and delivery application through software enhancements and new infrastructure environments defined from an internal RFP bid competing with external third party companies.
CIBERSenior Project Manager
Jul. 2004 - Dec. 2006Greater St. Louis AreaCiber is a Global IT Services consulting firm outfitting Wells Fargo. Superior project management skills used to drive complex projects of software development and infrastructure incorporating Wells Fargo techniques and practices. Project success details are defined within the Wells Fargo section above.
AjilonProject Manager
Sep. 2002 - Jul. 2004Greater St. Louis Area assignment at MasterCard InternationalAjilon is an IT staffing firm outfitting MasterCard International. Used superior project management, analysis, and design skills to evolve the MasterCard Parameter System. Viewed as a “go-to” person to ensure deliverables were expedited.
• Founded a road-map of development activities highlighting the resources needed to complete the project on-time.
• Empowered a culturally diverse team of 20 on and off-shore developers of varying expertise to produce timely and accurate code for testing through contoured designs.
• Facilitated various aspects of the software development cycle from defining Use Case diagrams and documenting designs to code reviews, defect escalations, and change management.
Forest PharmaceuticalsProgrammer/Analyst
Apr. 2002 - Sep. 2002Greater St. Louis AreaForest Pharmaceuticals is a distributor of pharmaceutical products. Implemented custom intranet applications for the cataloging, tracking, and inventory of pharmaceuticals sold and distributed by the company. • Fostered new advancements in data mining from SAP which resulted in “real-time” reports to management allowing for more accurate decision making improving strategic planning.
• Instituted a document and code management system improving overall governance of project deliverables.
IncyteProject Manager / Lead Automation Programmer
Jul. 1999 - Dec. 2001Greater St. Louis AreaIncyte is an industry leader in gene sequencing and analysis technologies to create the world’s most extensive genetic encyclopedia.
Catalogued and improved existing development practices in both distributed systems and intranet reporting improving productivity by 100%
• Bred successful implementations of robotic systems designed to reduce human error in filling genetic sample orders.
• Increased productivity by mentoring junior development staff utilizing new standards
• Utilized third party vendors to aid in development projects and increase our time-to market.
Hagerman & CompanySystems Engineer / Developer
May. 1998 - Jul. 1999Greater St. Louis Area
SECO Products CorporationSystems Developer / Administrator
Nov. 1993 - May. 1998Washington, MO
John Steffen & AssociatesProgrammer Analyst
Jul. 1987 - Oct. 1993Greater St. Louis Area
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