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Work Background
Northeast Georgia Health SystemPatient Contact Center Representative
Dec. 2024Gainesville, Georgia, United StatesEfficient and detail-oriented Patient Contact Center Representative with expertise in managing high-volume billing inquiries and patient collection activities in a remote setting. Proficient in utilizing advanced software platforms for documentation, reporting, and issue resolution while maintaining accuracy and compliance. Skilled at researching and resolving client concerns with professionalism and empathy, fostering trust and transparency. Demonstrates exceptional communication and organizational skills to support seamless collaboration in virtual team environments.
1st Class Real EstateReal Estate Agent
Aug. 2023Georgia, United StatesAssisting buyer and sellers through every step of the home buying/selling process. Writing legally binding contracts and filing them correctly to retain records for three years past closing. Marketing/advertising, cold calling, lead generation and follow-up.
Keller Williams Realty, Inc.Licensed Realtor
May. 2019 - Sep. 2023Braselton, GA
Northeast Georgia Health SystemSurgical Technologist
Feb. 2012United StatesWorking alongside surgeons during both emergent and scheduled surgeries. Knowing the steps in the case to anticipate the surgeon needs, making sure all instruments and equipment are sterile and in working condition. Following all HIPAA protocols and OSHA regulations
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