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Bitrock Digital PartnersInterim Growth & Product Lead
Mar. 2023Berlin, Germany · RemoteResponsible for the development and implementation of customised e-commerce strategies that led to significant increases in sales and customer retention. Focused on the Shopify platform, where I demonstrated extensive expertise in the design, development and optimisation of online shops for maximum conversion rates. I also specialised in designing and implementing B2B e-commerce solutions to efficiently and effectively serve business customers and build long-term partnerships. My in-depth knowledge of frontend customisation and responsive user interface design helped to continuously improve the user experience and increase customer satisfaction.
Alexander Karl Digital Growth ConsultingDigital Growth Consultant
Apr. 2020Berlin, GermanyI provide genuine business value through smart & clever branding, e-commerce development, and sales & marketing solutions in digital environments.
Sep. 2021Berlin, GermanyAt spectup, we offer a full-service approach to guide founders and fresh startups from the ideation of their business model to the creation of sustainable and purpose-driven business opportunities.
Berlin University of Applied Sciences Berlin (BHT)Lecturer for Digital Business & E-Commerce
Oct. 2022Berlin, GermanyEnabling aspiring students to accumulate competencies in e-commerce.
EnBW Energie Baden-Württemberg AGUX & Content Consultant
Oct. 2021 - Jan. 2022Berlin, GermanyShaping the future of last-mile medication delivery, kurando has begun operating in December 2021. In order to achieve that, I lead the development and implementation of the web-based app that acted as an MVP. ✔︎ Developed brand guideline, colours and brand messaging ✔︎ Designed and developed the web-based MVP using Shopify
✔︎ Enabled the team to operate the MVPs infrastructure and to manage its operations
BCPro e.V.Student Consultant
Nov. 2019 - Apr. 2020Berlin Area, GermanyDigging into the matter of consulting, BCPro offers a great community of young and ambitioned consultants. Apart from taking care of key accounts and thus reactivating potential and initiating fresh projects, I don't refrain from taking over leadership of projects or supporting as a project member whenever opportunity knocks. Currently leading a CRM-related research project in F&B industry.
Sona - the super app for frontline teamsSales Manager
Nov. 2019 - Apr. 2020Berlin und Umgebung, DeutschlandGrowing the network of employer partners by presenting Catapult (Sona's former brand name) via online demos an in-person to decision makers across retail and hospitality. Not only demonstrating the platform but also negotiation proper roll-out strategies for the product in order to make Catapult deliver the best service to the right time.
Sona - the super app for frontline teamsJunior Business Development Manager
May. 2019 - Nov. 2019Berlin, Berlin, DeutschlandHere I am connecting to hospitality, retail and gastronomy to inject flexibility into their staffing. Speaking to several business owners every day and scheduling around five personal meetings weekly, I'm willing to understand their main pains of their staffing challenges and how Catapult is going to successfully overcome them.
MyosJunior Account Executive
Feb. 2019 - May. 2019Progressing to the next stage of the consulting cycle, I assisted the Account Executive in evaluating risk metrics of ongoing client loan projects. Also, I took over own negotiations to successfully agree on adequate conditions and sustainable partnerships. Went through whole consulting cycle together with incoming inbound leads and assisted both marketing and product team input to enhance customer attention and experience.
MyosSales Development Representative
Aug. 2018 - Feb. 2019Berlin Area, GermanyTogether with (mostly) Amazon sellers, I reviewed their growth opportunities of launching new products. To facilitate that on one hand and to rely on good cashflow on the other one, we discussed appropriate loan volumes. I contributed to 68% of acquired loan volume from Aug 18 to Jan 19. Furthermore, I successfully initiated and went through several case studies on outbound strategies in order to enable the sales team portray the product the best way possible. Building sustainable relationships to partners and influencers to expose MYOS (formerly: Amalendo) to a broader audience has lead to a significant increase of the number of high converting inbound leads and of the company’s overall e-commerce expertise.
GET IT DONE ServiceInterim Partner Acquisition Manager
Jun. 2018 - Aug. 2018Berlin, Berlin, DeutschlandManaged the acquisition funnel from lead generation to final conversion. Thereby, successfully onboarding 3-5 new handymen partners weekly. Also, together with consisting partners, elaborated new ways of collaboration in terms of different types of assignments, enriching current relationships.
Delivery Hero SEService Operations Agent
Sep. 2017 - May. 2018Berlin Area, GermanyContinued to grow within the company by providing good quality service to our customers and restaurant partners. Being within the top 10% in terms of KPIs, I was responsible for supporting customers via phone, chat and e-mail, negotiating refunds as well as monitoring the order flow and resolving issues quickly. For our restaurant partners, I served as a go-to person for operational inquiries, remote maintenance and therefore taking over a few account management tasks.
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