Miami Dolphins and Hard Rock StadiumManager, Ticket Sales -- Miami Open
Mar. 2018 - Feb. 2021Miami, Florida •Hired, onboarded and trained inaugural sales staff of 13 to exceed $29.3M Ticket Sales Budget by over $600,000 in transition year, relocating tournament from Crandon Park to Hard Rock Stadium
• Cross-coordinated with CRM and Business Intelligence to create and strategize 20 sales campaigns. Including lead generation activities, outreach strategy and training for all Miami Open and Miami Dolphins sales staffs
•Worked closely with marketing and events to ideate, plan and execute 12 sales events, resulting in over $3M of revenue that was focused around face-to-face selling
•Increased 2018 membership base by over 33% for 2019 tournament
•Managed operational budget of $2.09M for 2019 tournament