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Work Background
Kia ForumDirector, Premium Seating
Sep. 2022Los Angeles Metropolitan Area
YelpManager, Local Sales
Jan. 2022 - Sep. 2022Los Angeles, California, United States• Led a team of 15+ representatives, overseeing daily operations and ensuring team goals were consistently met
• Developed and conducted training programs, improving team performance and skill development
• Maintained a track record as one of the highest-producing teams in the organization
• Collaborated cross-functionally with other teams to enhance efficiency and drive company-wide success
AllVoicesManager, Sales Development Representative
May. 2021 - Jan. 2022Santa Monica, California, United States• Created the first SDR team from the ground up by creating and building sustainable sales processes, scripts, touch points and sales campaigns
• Worked with Marketing and Analytics to create warm leads through Linkedin, Instagram while leveraging our podcast and webinar platforms as an introduction to our tool
• Surpassed quarterly meeting goal of 60 meetings booked by 15%
• Sold platform to VP level or higher of Fortune 500 and 1000 companies with a deal size averaging $36,000
AllVoicesManager, Partnerships
Mar. 2021 - May. 2021Santa Monica, California, United States
Miami Dolphins and Hard Rock StadiumManager, Ticket Sales -- Miami Open
Mar. 2018 - Mar. 2021Miami, Florida •Hired, onboarded and trained inaugural sales staff of 13 to exceed $29.3M Ticket Sales Budget by over $600,000 in transition year, relocating tournament from Crandon Park to Hard Rock Stadium
• Cross-coordinated with CRM and Business Intelligence to create and strategize 20 sales campaigns. Including lead generation activities, outreach strategy and training for all Miami Open and Miami Dolphins sales staffs
•Worked closely with marketing and events to ideate, plan and execute 12 sales events, resulting in over $3M of revenue that was focused around face-to-face selling
•Increased 2018 membership base by over 33% for 2019 tournament
•Managed operational budget of $2.09M for 2019 tournament
Miami Dolphins and Hard Rock StadiumAccount Executive, Business Development
Dec. 2016 - Mar. 2018Miami, Florida• Responsible for selling local businesses and consumers • Self prospected all B2B leads
• Chosen for "FinsU" (Leadership Development Program) where I mentored and developed 4 Inside Sales Representatives by providing one on one trainings, helped professional growth, and held weekly meetings • Assisted our Inside Sales Managers with recruiting by phone screening, face to face interviews and hiring events
• Exceeded all revenue goals
Miami Dolphins and Hard Rock StadiumRepresentative, Sales Development
Jun. 2016 - Dec. 2016Miami, Florida • Responsible for selling a brand new $500 million stadium modernization and loyalty program • Consistently the leader in referrals, appointments set, and appointments completed in the department
• Established professional relationships with clients while building plans to fit their unique needs
• Inside Sales weekly hustle board leader 14 times •Received MVP for Inside Sales in 2016
• Exceeded all departmental goals
Los Angeles ClippersIntern, Ticket Sales & Service
May. 2015 - Aug. 2015Greater Los Angeles Area• Established and maintained relationships with season ticket holders to ensure their satisfaction
• Assisted in planning and executing fan viewing parties and season ticket holder events
• Served as a primary liaison between fans and Account Services Executives
Learfield IMG CollegeIntern, Sponsorship
Apr. 2015 - May. 2016Tucson, Arizona Area• Participated with IMG team to increase revenue for Arizona Athletics by corporate Sponsorship
• Responsible for event and hospitality set-up in addition to implementation of recap documents
• Successfully executed in-game promotions, such as the half time show and coin toss
IMGIntern, U.S. Open of Surfing
Jun. 2014 - Aug. 2014Huntington Beach, California • Communicated with sponsors and athletes • Promoted U.S. Surf Open
• Welcomed V.I.P. Guests
K-SwissIntern, Marketing
May. 2013 - Aug. 2013Westlake Village, California• Assisted with trade shows and regulated sales meetings • Originated the upcoming catalogue spreads
• Communicated with vendors for sales and upcoming events
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