Requests
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Network Power<100 people
Roles
💸75%
Marketing
👍62%
Sales & BizDev
🧨62%
Consulting
Geos
🇦🇺12%
Australia
🇪🇸12%
Spain
🇬🇧12%
United Kingdom
Work Background
Princess CruisesBusiness & Brand Director
Dec. 2019On BoardKey Responsibilities and Achievements: Lead and manage a diverse team focused on optimizing onboard revenue and guest satisfaction. Develop and execute data-driven marketing strategies that align with company core values and enhance the guest experience. Spearhead initiatives to identify new revenue opportunities, contributing to business growth. Collaborate closely with hotel management to streamline operations and improve communication across departments. Prepare financial and marketing business cases to support new proposals.
MSC CruisesShop Manager
Feb. 2016 - Apr. 2019Key Responsibilities and Achievements: Consistently exceeded revenue targets, contributing to an increase in per passenger revenue (PPD). Launched MSC Seaside and achieved a 20% increase in PPD within the first three months. Played a key role in establishing strong professional relationships and delivering exceptional guest experiences. Managed cross-functional teams, fostering collaboration and driving sales growth. Applied analytical insights to create effective sales strategies and promotional activities.
- FreelanceFreelance Journalist
Jul. 2013 - Dec. 2016BogotaFreelance Journalist
Starboard Cruise ServicesAssistant Shop Manager - Promoted
Mar. 2013 - Sep. 2015Savona Area, ItalyKey Responsibilities and Achievements: Led the shops team to meet and exceed revenue goals, boosting PPD by 20% post-launch of MSC SEASIDE. Maintained zero turnover among shop staff, highlighting successful HR and team management practices. Collaborated with Effy Jewelry to launch Effy Boutiques on MSC DIVINA and MSC SEASIDE. Organized events and promotions, ensuring smooth operations and high guest satisfaction. Supported the shop manager with task delegation, team coaching, and training sessions to drive revenue.
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