FaithSocial, Inc.Sr. Operations Project Manager
May. 2017 - May. 2020Orlando, Florida, United StatesAssumed responsibilities akin to a COO, overseeing operations and strategic decision-making while leading project teams through task delegation, checklist creation, and progress monitoring. Streamlined communication and project management using platforms such as BaseCamp, Asana, Jira, Confluence, Slack, and Skype to ensure timely project completion. Played a pivotal role in stakeholder relations, contributing to a $7.5M capital raise, executing successful email campaigns, and managing legal documentation. Handled operational tasks, including budgeting, invoicing, and HR, while guiding a remote development team across five countries to enhance platform functionality and user experience. Defined the scope of platform features, mentored five team leads to align with organizational objectives, and maintained seamless communication with the India-based team to optimize processes and improve user support.