Basak Gol

Reservations Sales Agent @Mandarin Oriental Hotel Group

Sales RepresentativeAppointment SetterService Quality ManagerCustomer Support RepresentativeSupport SpecialistComplaint Resolution SpecialistCall CenterTurkeyData EntryChat SupportPersonal AssistantAssistantCustomer Care SpecialistLive ChatClient Relations SpecialistCustomer ServicePresentation DesignerIllustrator

My profession is in luxury hospitality sector. I’m a customer service professional with experience in luxury hospitality, focused on creating memorable guest experiences through empathy, attention to detail, and personalized care. Working in 5-star environments has taught me how to anticipate needs before they’re expressed and communicate with warmth and professionalism. I believe genuine hospitality is an art, it’s about making people feel seen, valued, and at home, no matter where they are.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

💰100%

Investor & VC

🔥100%

Startup Founder

💸100%

Marketing

Geos

Work Background

Reservations Sales Specialist

Mandarin OrientalReservations Sales Specialist

Mar. 2025 - Oct. 2025Bodrum, Muğla, Türkiye

Reservations Sales Specialist

Mandarin OrientalReservations Sales Specialist

Nov. 2024 - Jan. 2025Istanbul, Türkiye

Reservations Sales Specialist

Mandarin OrientalReservations Sales Specialist

Apr. 2024 - Oct. 2024Muğla, Türkiye

Butler & VIP Services Coordinator

Atlantis ResortsButler & VIP Services Coordinator

May. 2023 - Apr. 2024Dubai, United Arab Emirates

Butler/VIP Services

Atlantis ResortsButler/VIP Services

Nov. 2022 - May. 2023Dubai, United Arab Emirates

Concierge

The Bodrum EDITIONConcierge

Apr. 2022 - Oct. 2022Muğla, Turkey

Butler - Guest experience ambassador

Mandarin Oriental Hotel GroupButler - Guest experience ambassador

Apr. 2019 - Sep. 2019Bodrum, Muğla, Turkey

Receptionist

TheLifeCo WellbeingReceptionist

Sep. 2018 - Apr. 2019Muğla, Turkey

UX Designer

Busy İstanbulUX Designer

Sep. 2015 - Jul. 2016Istanbul, Turkey

Graphic Designer

Creaore Creative GroupGraphic Designer

Jun. 2015 - Sep. 2015Istanbul, Turkey

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