As Mariana Murillo, my achievements in the Hospitality sector at Mandarin Oriental Hotel Group are remarkable. I have successfully ensured the highest standards of hospitality, leading to increased customer satisfaction rates. I have effectively managed and trained staff, resulting in improved efficiency and productivity. My exceptional communication and problem-solving skills have helped in dealing with challenging situations, thereby enhancing the reputation of the hotel.More...
Marcela Gonzalez
Hostess
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Marcela Gonzalez is a dynamic and personable hostess with over eight years of experience in the hospitality industry. Known for her exceptional communication skills and keen attention to detail, she has consistently enhanced guest experiences at the prestigious Mandarin Oriental Barcelona restaurant. Marcela's ability to anticipate guest needs and coordinate seamlessly with her team has contributed to a 20% increase in customer satisfaction ratings. Fluent in both English and Spanish, she is adept at creating a welcoming environment for a diverse clientele, making her an invaluable asset to any hospitality team.
Besides hospitality, Marcela has worked as a sales assistant B2C for over two years learning new skills and elevating the company client’s trust up to 40%.More...
Ivan Negri
Head of Business Development@Fizupay
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Bilingual professional with over 20 years of hospitality and travel industry experience in North and Latin America, leading multifunctional teams in B2B and B2C sales, digital marketing and revenue management. Proven track record in new client acquisition, business growth and customer experience. Expertise in implementing strategic solutions that positively impact profitability and customer satisfaction, having worked with global luxury brands such as Hyatt, Four Seasons, Fairmont, and Mandarin Oriental. Passionate about driving business improvements and leading complex projects to success. Two-time winner Sales Team of the Year, 3-time President's Club Award. HSMAI Chile Board MemberMore...
Odette Huang
Hospitality Professional/Consultant
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Odette Huang is a seasoned hospitality professional with over 20 years of experience in the industry, renowned for her transformative impact on hotel operations for both luxury and independent brands. She has a solid operational background along with an extensive sales and marketing expertise focused on branding, revenue optimization, rooms and F&B promotions, digital marketing, omni-channel distribution, loyalty marketing and CRM. She has led teams and spearheaded strategies in various hotels she has worked with in Singapore, Hong Kong, Manila, Malaysia and Beijing. In her most recent role as General Manager of one of Accor’s properties, that has achieved the highest revenue performance in the history of the hotel and likewise improved guest satisfaction scores by 20%. She has prepared a comprehensive roadmap for sustainable hospitality practices and has directed efforts to improve HACCP ratings. Odette's expertise has been sought after by top-tier hotel chains in Asia, where she has successfully implemented strategic digital solutions to enhance guest experiences and achieve operational efficiency with automation solutions.More...
Dendi Wirawan
Ads Operations | Digital Marketing@Alva Digital
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Dendi is passionate about leveraging digital channels to drive growth, he specialize in Performance Marketing, SEO, SEM, and content strategy. With 5 years of experience in the dynamic sales and marketing industry, he thrive on creating and implementing effective campaigns that deliver measurable results
Key Skills:
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Content Marketing
Social Media Strategy
Data Analysis & Reporting
Email Marketing
PPC Advertising (Google ads, Meta ads)
Brand Development
Google Analytics & AdWords
Project ManagementMore...
Talia Rosenblum
Senior Manager, Product Experience and Support
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Hi I’m Talia, my wheelhouse is SaaS customer support, and product experience (like VoC programs).More...
Frank Hample
Health & Wellness Coach
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Frank Hample is a renowned Health and Wellness Coach with a proven track record of helping individuals achieve their health goals. With a background in fitness and nutrition, he has dedicated over 15 years of his career to guiding people towards optimal health. Frank is a certified health coach with a deep understanding of the importance of mental wellbeing in achieving physical health. His holistic approach to health coaching involves not just diet and exercise, but also stress management and emotional healing. Frank's passion for wellness, combined with his scientifically-proven methods, has made him a trusted figure in the health and wellness industry. He is committed to empowering his clients to take control of their health and live their best lives.More...
Riannon Seal
HR Consultant
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As a HR consultant, I have successfully implemented HR strategies and structures in various organisations, leading to improved efficiency and productivity. I have a proven track record in talent acquisition, training and development, and performance management. I've also effectively managed employee relations, reducing conflicts and enhancing overall workplace harmony. My expertise in HR laws and regulations has ensured company-wide compliance, minimizing potential legal issues. I have also been instrumental in fostering a positive work culture, leading to increased employee satisfaction and retention through robust wellbeing and engagement strategiesMore...
Vivian Peterson
Consultant@VRP Consultant LLC.
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Payroll, Benefits, HRIS and Workday professional with over 20 years experience. A leader who has vast functional and technical knowledge, who supports and drives cross-functional teams to deliver exceptional service and design. A thought leader who encourages innovation, a strategic partner and an executor.
Passionate about maximizing ROI on HRIS technology, ensuring compliance with all federal and state agencies as well as accurately processing payroll and benefits in a timely manner.
Capable of providing strategic guidance and hands-on delivery. Skilled in collaborating with all members of the organization to achieve business and financial objectives.More...
Georgina Garcia
Director of Customer Success@Milestone Internet
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As Georgina Garcia, Director of Customer Success at Milestone Internet, my achievements include building and leading a high-performing customer success team, implementing effective customer success strategies, and significantly improving customer satisfaction and retention rates. I have also successfully managed key accounts, resolved complex customer issues, and contributed to the company's growth by increasing customer lifetime value. My leadership and strategic planning have played a crucial role in enhancing the overall customer experience and driving the company's success.More...