Four Seasons Hotels and ResortsHotel Hostess/ Concierge/ switchboard
Jun. 1997 - Apr. 1999London, United KingdomWorking in a renowned 220 room central London 5-star hotel, providing top tier service for the exacting customer base.
Relating positively to both guests and company personnel.
Efficient use of the CRM system for inputting, retrieving and updating guests’ history, credit reports, billing for guests, float and currency exchange.
Executing duties with meticulous proficiency and offering the highest level of service and professional conduct.