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Work Background
Amazon Web Services (AWS)Sr. Recruiting Business Partner, AWS
Jan. 2022 - Dec. 2024Philadelphia, Pennsylvania, United States• Led hiring efforts for Business Development/Go-to-Market, Solutions Architecture, Technical Sales, and Customer Solutions across four General Managers and Directors, consisting of 610 reports within the overall organizations
• Delivered 55 hires across 12 job codes, both technical and non-technical, with an 81% offer accept rate in 2022.
• Drove military veteran and spouse hiring efforts across the broader recruiting organization through implementation of Hiring our Heroes Fellowship.
• Developed streamlined reporting best practices and cadences for multiple levels of leadership for the reporting line of the Vice President of AWS Strategic Industries.
• Utilized recruiting metrics to identify workback plans to drive candidate pipelining efforts toward Director and General Manager headcount goals.
AmazonManager III, Talent Acquisition
Jun. 2020 - Feb. 2022Philadelphia, Pennsylvania, United States• Lead a team of six direct reports overseeing the North America hiring efforts of corporate, non-technical positions across Amazon’s Global Customer Fulfillment (GCF).
• Delivered 1,385 hires in 2021 across 21 job families at 53% external fill, 89% offer acceptance rate, and a time-to-fill (TTF) of 55 days for salaried roles.
• Communicated Diversity, Equity, and Inclusion (DEI) efforts across Client Lead Recruiters and sourcers and tracked progress to goals, as well as any barriers being faced in the market.
• Managed headcount forecasts and planning for Global Engineering Services (GES) and Worldwide Real Estate (WWRE) that was communicated on a monthly basis to four Vice Presidents and their respective sixteen Directors.
AmazonSenior Recruiter
Oct. 2019 - Jun. 2020Greater Philadelphia Area• Oversaw salaried operation leader staffing for 19 fulfillment centers across the mid-Atlantic region, each building run by a General Manager or Director with upwards of 73 direct reports.
• Established a year-long forward-looking hiring plan that successfully led to 408 requisition closures over a six-month period, of which 57% were external hires, at an average TTF of 51 days and offer accept rate of 89%.
• Communicated DEI efforts to sourcing partners and actively monitored candidate pipelines to ensure progress to goal.
• Created and facilitated trainings on best practices for interviewer phone interview etiquette to establish a premiere candidate experience
• Wrote and conducted Monthly Business Reviews (MBRs) with a Regional Director and their six Director-level reports.
AmazonManager III, Talent Acquisition
May. 2019 - Oct. 2019Greater Seattle Area• Led team of 11 direct reports in the salary and hourly hiring of North American Fulfillment Center IT and Reliability & Maintenance Engineering (RME) positions.
• Managed headcount expectations for Director-level business leaders and organized into staffing plans for each direct report.
• Wrote monthly and quarterly business reviews for senior-level leaders tracking hiring metrics and quality, DEI, and process improvements.
AmazonManager II, Talent Acquisition
Sep. 2018 - May. 2019Seattle, WA•Oversight of hourly and salary Fulfillment Center IT and Reliability, Maintenance, and Engineering (RME) roles in North America.
AmazonRecruiter II, Operations
May. 2017 - Sep. 2018Greater Seattle Area•Full Life Cycle recruiter for the expansion of Amazon's Treasure Truck
•Oversaw the hiring efforts and reporting of the 27-truck nationwide expansion in the summer of 2017.
•Facilitated a new interview process and created forward-looking interview schedule to ensure candidate start dates for launch success •Client Lead Recruiter for North American Customer Fulfillment (NACF)
•Created the forward-looking interview schedule for 11 existing sites and 2 Amazon Robotics Sortable launches for the Area Manager and Operations Manager role.
•Maintained communication with operations leaders to track progress on all roles and identify plans to fill.
•Partnered with peers to ensure a sustained, diverse candidate funnel for pending interview events.
•Facilitated interview events and led hiring discussions with business leaders
AmazonRecruiter I, Operations
Sep. 2016 - May. 2017Greater Seattle Area•Monitored active applicant flow and created passive sourcing channels as a sourcing recruiter for salaried Area and Operations Managers for Amazon Sort Centers and Amazon Fresh/Pantry Fulfillment Centers
•Supported Amazon Fresh as a Full Life Cycle recruiter for hourly Sr. Food Leads and Assistant Managers.
AmazonRecruiter I, University Operations
Jan. 2016 - Sep. 2016Seattle, WA•Organized campus events for prospective university hires into the Area Manager role within Amazon Fulfillment
•Managed active and passive applicants to ensure a sufficient funnel of candidates for interview events.
•Created networking events on campus and via virtual presentations to inform prospective candidates of Amazon's university-eligible roles.
•Supported and led diversity initiatives
•Facilitated interview events and directed interactive conversation between business leaders to determine hires.
AmazonArea Manager
Jun. 2014 - Jan. 2016Breinigsville, PA•Conducted daily shift plans by utilizing process path rate forecasts combined with approximate associate headcounts to assess actual daily/weekly ship volumes in comparison to 21-day outward forecasts.
•Assessed real-time metrics per Outbound process path in order to efficiently control flow of the operation for each downstream process and ensure customer expectations were met.
•Oversaw an OB Pack Department that realized 18 consecutive weeks of performance above 100% to plan.
•Led a team of 3-6 Process Assistants and 50-165 hourly associates through day and night operations that achieved ABE3’s highest peak week volume of 1.4MM units, with a single-day record volume of 198,000 units.
•Selected as Problem Solve SME and realized a 38% reduction in the OOPS DPMO through process improvements, employee training modifications, and consistent communication of all changes throughout all departments.
•Consistently provided feedback for all Outbound associates regarding their productivity and quality metrics, and, most importantly, any safety observations.
Penn State Interfraternity CouncilVice President for Recruitment
Jan. 2013 - Dec. 2013State College, PA•Executive Board member overseeing the nation’s largest Greek system consisting of over 4,000 students and fifty chapters.
•Realized a bid acceptance rate of 89% for the Fall 2013 recruitment period, the highest rate accomplished at the time.
•Developed and regulated recruitment procedures that were set in place for 2,000 potential new members.
•Procured a recruitment guide of best practices for the individual IFC recruitment chairs to better individual fraternity programs, as well as provide ideas for fun and safe events.
•Helped plan and organize the first IFC Welcome Week event through its involvement with Fresh Fest, an event that continued with the ensuing Executive Board.
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