OracleTechnical Services Manager
Oct. 2014 - Aug. 2017Dallas/Fort Worth AreaManage and coordinate the technical services team made up of 6 developers and 3 business analysts. Oversee the day-to-day activities associated with the migration of group into Oracle standards and practices. Responsible for working with customers and third party development organizations to construct interfaces between products and third party vendors which included MSSQL and Oracle Databases, proprietary interface scripting language for Oracle Hospitality Restaurant Point of Sale Systems, and Crystal Reports. Provide strategic and tactical leadership to the implementation team responsible for online ordering integration into our cloud based point of sale system; ensure stable and productive vendor relationships and validation, vetting the request, assessing feasibility, scoping, writing business cases, requirements, specifications, and test cases. Participate in the input and direction relative to the overall management and success of the company