Iron MountainSenior Sales Training Consultant
Apr. 2003 - Dec. 2006• Supported and trained Sales Representatives and Account Managers across all divisions and business lines, ensuring a comprehensive understanding of Iron Mountain's products, services, and solutions.
• Designed, organized, and facilitated the New Hire Training Program for the Hard Copy Division, equipping new employees with the knowledge and skills needed for success.
• Delivered training on inventory software, records management platforms, and internal applications (SFDC), ensuring that both customers and internal counterparts were proficient in essential tools.
• Conducted needs assessments and task analysis to design tailored training programs, incorporating adult learning principles, and leveraging both live and web-based technology to optimize learning.
• Provided coaching and evaluation of training outcomes, ensuring ongoing effectiveness of programs, and adapting quickly to evolving business needs in a fast-paced environment. Supported and trained Sales Representatives and Account Managers across all divisions and business lines, ensuring a comprehensive understanding of Iron Mountain's products, services, and solutions.
• Designed, organized, and facilitated the New Hire Training Program for the Hard Copy Division, equipping new employees with the knowledge and skills needed for success.
• Delivered training on inventory software, records management platforms, and internal applications (SFDC), ensuring that both customers and internal counterparts were proficient in essential tools.
• Conducted needs assessments and task analysis to design tailored training programs, incorporating adult learning principles, and leveraging both live and web-based technology to optimize learning.
• Provided coaching and evaluation of training outcomes, ensuring ongoing effectiveness of programs, and adapting quickly to evolving business needs in a fast-paced environment.