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Work Background
Business Owner
Edwards AssistingBusiness Owner
Apr. 2023Columbus, Ohio, United StatesHealth, fitness, and motherhood is the game and Kari is the name! Nice to meet you! I am the founder of Edwards Assisting, a one-man-band starring ME as your next right hand mompreneur. You have work that needs done and I need work to do so let’s start a lil convo about what I can do to help you get back to doing what you love :)
Administrative Assistant
Educational Service Center of Central OhioAdministrative Assistant
Aug. 2022 - Apr. 2023Ohio, United States
Technical Recruiter
Manifest SolutionsTechnical Recruiter
Apr. 2021 - Jun. 2022
Assistant Manager
Pet Palace ResortsAssistant Manager
Oct. 2019 - Apr. 2021Hilliard, OhioResponsible for maintaining and exceeding Customer expectations by successfully completing these Primary Duties and Responsibilities: -Lead and develop all Pet Care, Customer Service, and Grooming Specialist teams to maximum performance. -Complete the recruitment, hiring, appraisal, promotion and termination of employees. -Oversee the day to day operations and maintain the quality working standards of the facility, operations, procedures, cleanliness, and overall work flow. -Initial point of contact for all client and pet issues and escalate to District Manager when needed. -Manage employee schedules, payroll, and facility deposits. -Operate and encourage all employee to work in a safe manner.
Front Desk Associate
Orthopedic ONEFront Desk Associate
Oct. 2018 - Oct. 2019Hilliard, Ohio- Greets patients as they arrive for their appointment. - Checks patients in/out and collects appropriate fees. - Prepares applicable paperwork for upcoming patient appointments. - Answers phones. - Schedules, reschedules, and cancels appointments for patients. - Verifies insurance eligibility and benefits. - Scans, copies, and faxes documents, orders office supplies, and performs other miscellaneous office duties as needed. - Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA. - Performs other tasks as instructed by supervisor.
Front Desk Receptionist
VCA Mill Run Animal Hospital, LPFront Desk Receptionist
Apr. 2016 - Oct. 2018Columbus, Ohio AreaWorking hand-in-hand with Veterinarians, Veterinary Technicians, Hospital Managers, Regional Directors, and Kennel teams: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
General Resort Manager
PetSuites of America, LLCGeneral Resort Manager
Jun. 2015 - Apr. 2016Worthington, Ohio- Excellent time management and multi-tasking skills. - Flexible schedule (four 10+ hour days, weekends, nights, and holidays) - Pet related experience. - Reported directly to the Regional Director and provided direction and support to the Resort Manager as well as a team of Customer Service Representatives and Pet Care Techs to ensure the clients consistently receive service that is top notch. - Supervised up to 30 employees. - Provided excellent customer and pet care services. - Created employee schedules. - Human Resource responsibilities including recruiting, training, on-boarding, and terminating. - Managing inventory and supplies. - Product ordering. - Promoting and enforcing polices and procedures. - Self starter, lead by example, and promoted a team work environment that is positive and upbeat.
Retail Credit Card Services & Fraud Specialist
JPMorgan ChaseRetail Credit Card Services & Fraud Specialist
Sep. 2013 - Jun. 2015Retail Credit Card Services JPMorgan Chase & Co. Sept 2013 - October 2014 Fraud Specialist Deposit Review JPMorgan Chase & Co. Oct 2014 – Jun 2015 Abiding by a strict adherence schedule on a daily basis while maintaining a happy attitude during call interactions with bankers. Solving problems and thinking one step ahead of each customer to ensure a well rounded phone conversation.
PetsHotel Assistant Manager
PetSmartPetsHotel Assistant Manager
Apr. 2008 - Oct. 2019Columbus, OhioResponsible for caring for dogs and cats on a daily basis all the while greeting guests and answering phones. 2017-2019 PetsHotel Senior Associate 2011-2013 PetsHotel Assistant Manager 2010-2011 PetsHotel Senior Associate 2008-2010 PetsHotel Pet Care Specialist

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Founder & Integrative Nutrition Coach @ RENEW with Caroline