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Work Background
Murray CompanyDirector Of Information Technology
Jun. 2022Successfully aligned all technology operations with the company's established goals, driving a cohesive and strategic approach to IT operations. Devised and implemented comprehensive IT policies and systems that supported and bolstered upper management's strategies. Conducted thorough business requirement analyses across all departments, enabling a more targeted and effective approach to addressing technology needs. Managed the sourcing and procurement of efficient and cost-effective technological equipment and software, promoting operational excellence. Ensured optimal functionality and efficiency of technological equipment and software through rigorous inspections, reducing downtime and enhancing productivity. Proactively identified the need for system upgrades or new solutions, regularly reporting findings and recommendations to upper management. Successfully coordinated and supervised a diverse team of IT professionals, including IT managers, computer scientists, and technicians, providing necessary guidance and support. Oversaw budget allocation for the IT department, and diligently maintained expenditure reports, fostering transparency and fiscal responsibility. Achieved significant savings of $2.5 million within the first six months through strategic technology cost optimization. Fostered valuable relationships with vendors and negotiated cost-efficient contracts, ensuring the company's continued access to top-tier technology solutions at competitive rates. Successfully implemented DarkTrace InfoSec, an AI-based security system, fortifying the company's cyber defense and mitigating potential security risks.
The Network ProChief Technology Officer
Jan. 2019 - Jun. 2022Fullerton, CaliforniaLed the successful execution of a development cycle, implementing automated solutions that enhanced efficiency and self-healing mechanisms for hundreds of client systems. Introduced advanced analytics to identify and rectify high-utilization trends, significantly improving system performance and efficiency. Optimized operational processes through the automation of documentation, reducing man-hours and errors while promoting standardization and consistency. Successfully managed the Centralized Services team, fostering a culture of innovation and collaboration t that led to breakthrough solutions and improved service delivery. Secured vital partnerships with industry-leading vendors, providing access to top-tier resources and solutions and fortifying the company's market position. Drove significant cost savings and efficiency improvements by deploying machine automation to replace routine human tasks. Ensured the organization's technology strategy served its business strategy, leading to more efficient operations and better alignment of resources. Successfully managed IT budgets, allocating resources strategically to areas with the highest ROI.
Navigated the company through major IT transformations, minimizing disruptions and ensuring seamless transitions for all stakeholders.
The Network ProSolutions Architect / Projects Department Manager
Jun. 2016 - Jun. 2022Fullerton, CaliforniaAs a proficient Solutions Architect and Project Manager, my expertise was instrumental in generating monthly revenue of $50,000 for the company. My responsibilities encompassed the design and implementation of high-end business technologies featuring fault tolerance and High Availability (HA) solutions. I mastered various technologies including Hyper-Converged Virtualization Technologies, Proxmox VE HA, SCALE Computing, and Ceph Storage, among other virtualization technologies. I was also responsible for the deployment of Parallels Remote Application Servers, ERP migrations, and the integration of 3CX VOIP solutions with CRM and ERP systems. One of my key roles involved conducting wireless analyses for large distribution warehouses and campus-style business complexes, ensuring robust and seamless connectivity. As the Projects Department Manager, I led the successful delivery of projects worth over $1 million in 2017. I focused on streamlining IT services and perfecting delivery methods through the use of business analytics and strategic efficiency improvements where required. This comprehensive experience and successful track record showcase my abilities to architect solutions and manage projects that contribute significantly to an organization's bottom line.
InhouseGeek, LLC.Solutions Architect
May. 2013 - Jun. 2016Corona/NorcoSuccessfully installed over 100 VOIP systems, some of which were in multi-location environments, ensuring seamless communication across all points. Led the migration of over 100 customers to virtualized environments utilizing various platforms such as VMware, Proxmox, and Hyper-V, tailored to each customer's specific needs. This included both P-V (Physical-to-Virtual) and V-V (Virtual-to-Virtual) migrations. Engineered two e-commerce storefronts specifically tailored for the apparel industry, resulting in enhanced online presence and increased sales. Deployed robust firewall systems for more than three California Highway Patrol (CHP) emergency r response call centers, and established VPN connections for over 2,000 boxes throughout the southland, ensuring secure and reliable communication channels.
Corona Norco Youth DevelopmentHead Coach
Mar. 2013 - May. 2016NorcoProduced 10 Promotional Videos to help facilitate sponsorships
Formed and launched 501C3 not for profit organization. Produced 2 State Championships
Fund-raised 9K for Student Athlete's World Championship in NZ
2 Years of Top producing Team
Advanced Microcomputing ConceptsChief Technology Officer
Sep. 2011 - Jun. 2012San DimasOrchestrated and implemented risk mitigation strategies for a massive Lotus Notes to Exchange migration involving 1,000 users for the country's leading food processing facility, working alongside CSC in the migration process to ensure minimal downtime and a seamless transition. Installed and managed four clustered Hyper-V systems using SCMM and SCVMM, leveraging redundant SAN solutions for enhanced data protection and system resilience. Successfully deployed vWorkspace VDI and Terminal Server Farms for several Fortune 5000 companies, significantly enhancing system availability and performance while simultaneously improving user experience and productivity. Set up comprehensive monitoring solutions for all clients, ensuring continuous oversight and proactive management of their systems, improving reliability and client satisfaction.
TelosIT, Inc.Chief Technology Officer
Nov. 2007 - Mar. 2010Setup Redundant SAN Solution for 3rd Largest Vacation Ownership Organization with 5 Host Virtual Iron Hypervisor, Servicing 40,000 Timeshare Owners and 30 Locations. Deployed and Managed 60 VDI Units for Call Center Application Running on 4 virtual Iron hosts and ShoreTel VOIP. Named Top 250 People to know in the IT Industry Formed 3 Partnerships with Leaders in Virtualization Technologies Architected Cloud based provisioning platform for more than 150 Windows Virtual server instances on Amazon EC2 and S3. Saved Large Design Firm 60,000 on Deployment of DataCore SAN solution over EMC solution and further reducing cooling costs needed for datacenter. Engineered Auto Provisioning system using Kaseya to roll out 5000 Endpoints for monitoring and onboarding.
The I.T. Answer, LLC | TelosIT, LLCChief Technology Officer
Mar. 2007 - Jul. 2011Successfully set up a redundant SAN solution for the third-largest Vacation Ownership Organization, employing a 5-host Virtual Iron Hypervisor and providing service to 40,000 timeshare owners across 30 locations. Effectively deployed and managed 60 VDI units for a call center application running on 4 Virtual Iron hosts and ShoreTel VOIP, optimizing call center operations. Earned recognition among the Top 250 People to know in the IT Industry, demonstrating professional excellence and industry influence. Established three significant partnerships with leaders in Virtualization Technologies, expanding network and business possibilities. Designed and implemented a cloud-based provisioning platform for more than 150 Windows Virtual server instances on Amazon EC2 and S3, increasing scalability and flexibility. Achieved significant cost savings for a large design firm by choosing a DataCore SAN solution over an EMC solution, resulting in a $60,000 saving on deployment and further reducing cooling costs needed for the data center. Successfully engineered an auto-provisioning system using Kaseya, enabling the efficient rollout of 5,000 endpoints for monitoring and onboarding, enhancing overall system management.
KaseyaProduct Manager
Sep. 2005 - Apr. 2007Played a pivotal role in generating up to $18 million in Kaseya revenues by successfully promoting and selling over 300 sets of 1,000-seat Kaseya agents to the IT services industry. Conducted over 45 training sessions throughout the US, each hosting 25-35 users, to educate IT professionals on the Managed Services model within the Kaseya ecosystem. Significantly influenced the development of four distinct Kaseya platform modules, including Scripting, BUDR, Monitoring, and Reporting, enhancing their overall efficiency and usability. Authored and implemented more than 100 scripts that are still in use today, enhancing the automation of daily IT tasks via Kaseya Scripting, thereby boosting productivity and efficiency.
InhouseITIT Manager/Managed Service Innovator
Jul. 2002 - Mar. 2005Restored 150GB Exchange Database from logs alone for Law firm pending a judgement case
Designed Reporting System used by over 6000 IT Service Companies in todays market. Managed 5000 Endpoints using Automations platform Kaseya
Created Integrations systems between ConnectWise and Kaseya still used and re-engineered today. Consulted with over 1000 IT Service Firms on how to deliver IT Services more cost effectively with Robin Robbins TeleConfrence Seminars. Upgraded Newport Beach Police Department Active Directory servicing 1000 Employees.
Managed UCI Campus Printing Solution Project for ICON technologies. Servicing 30 Different Departments.
LanguageForce Inc.Network Architect - Global Load balanced server clusters
Mar. 1997 - Jul. 2001Successfully engineered and built a website that achieved a top 10 ranking, peaking at #7 on the list of most popular websites globally. Directed the deployment and management of four clustered server racks across distinct companies, leveraging f5 Labs and Arrowpoint Technologies to ensure optimal system performance and resilience. Oversaw daily IT-related deployments for an organization of 150 users, ensuring seamless operations and minimal downtime. Managed a clustered SQL database serving multi-million subscribers, implementing strategic enhancements for data efficiency and integrity.
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