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Work Background
TechstarsSenior Vice President and General Manager
Oct. 2022United StatesLed 150-person team driving startup selection and investment (~450 annually), accelerator delivery, and $70M in strategic partnerships. 15-31 Direct reports at any given time. Teams led included: ► Investments (Analysts, Associates, Principals and Managing Directors)
► Accelerator Operations & Founder Enablement (Program Coordinators, Associates, and Managers)
► Global Mentorship (Network Engagement)
► Partnerships (Customer Success and Partner Development of Corporate contract accounts)
CompassPresident, Customer Value
Jan. 2022 - Oct. 2022United StatesLed national growth and engagement initiatives for 30k agents, driving 18% YoY tech adoption, 183% productivity growth, and 100% retention. Teams included:
► Agent Development Instructors and Advisors
► Curriculum Development
► Marketing
► Operations & Production
► Third-Party Real Estate Coaches
CompassRegional President - Illinois, Indiana, Minnesota and Wisconsin
Mar. 2018 - Dec. 2021Chicago, Illinois, United StatesLaunched and scaled Compass Midwest from 13 to 4,000 agents across IL, IN, MN, WI; led 150 staff to achieve #1 market share in IL, fastest region to profitability, and recognition as a #1 workplace in Chicago. Teams included:
► Agent Experience (Onboarding, Operations and Customer Success)
► Marketing (Regional brand management & Marketing Agency for Agents)
► Revenue (Agent contract renewal)
► Real Estate Managing Brokers & Sales Managers
► Transaction Management & Compliance
► Office Operations
► IT
VariousGTM Advisor & Educator
Dec. 2017I advise great companies and CRO students at the University of Chicago on GTM strategy, talent management and scale. ► University of Chicago Professional Education | Instructor of "Customer Lifecycle Management" course
► Chief | Member
► Techstars Portfolio Companies | Mentor
► VentureSCALE | Mentor
Outcome HealthHead of Practice Sales
Apr. 2017 - Dec. 2017Greater Chicago AreaLed team of 8 leaders and 65 sellers driving growth and national market penetration in the Health Care Provider network. Healthcare Practice Areas:
► Oncology
► Neurology
► Rheumatology
► Primary Care
► Gastroenterology
► Dermatology
► Eye Care
► Cardiology
► Infectious Disease
Outcome HealthFranchise Director, Provider Solutions
Jul. 2016 - Apr. 2017
GrouponVP of Sales, Groupon Getaways
Apr. 2015 - Jul. 2016Chicago, IllinoisResponsible for over $90 million in bookings a quarter; as well as the development and growth of 6 sales leaders and 55 sales professionals. Our goal is to provide consumers with undeniable value; and hotel partners with quality incremental guests when they want them.
- 16% increase in billings YoY - 8% increase in features launched YoY
- 33% increase in deals closed/Rep YoY
- 17% increase in Sales Rep activity YoY
- 13% reduction in Rep attrition
GrouponRegional Sales Director
Oct. 2013 - Apr. 2015chicago, illinois• Responsible for over $64 million in Gross Bookings a quarter
• Effectively manage and lead 5 Divisional Sales Manager and 67+ sales representatives
• Sandler Trained
GrouponDivisional Sales Manager - Illinois & Wisconsin
Jun. 2012 - Oct. 2013ChicagoHired as an Outside Senior Account Executive for the Western Suburbs of Chicago. Within one year I was moved to the downtown sales territory where I averaged 134% to goal over my first year of sales. 7 months later I was promoted to to a Divisional Sales Manager (DSM) of the City of Chicago, the Southern Suburbs of Chicago and Rockford, IL. In this role I developed a team of 12 representatives, taking them from 87% of goal to over 160% of goal within four months. As of April, 2013, I manage 25 representatives across Illinois and Wisconsin. My responsibility and success has been in growing books of business month over month while also acquiring new business and improving overall sales strategy, continuously developing the representatives on my team.
GrouponSenior Account Executive - Outside Sales, Chicago
Mar. 2011 - Jun. 2012
Regency Office ProductsManager of Key Account Managers
Dec. 2008 - Mar. 2011Regency Office Products is a (supplier of big/small ticket products to large/medium/small businesses in the Chicagoland area) with over $300 Billion in annual sales. In each of the last five years, annual sales have grown by 27%. Print Solutions Managzine ranked Regency as the second fastest growing print distributor of 2009. Director of Key Account Managers; Direct business to business sales position providing office products, printing, promotional products and programs, shredding and other value added services to C-level employees and their staff. Responsibilities include retaining and growing existing target account base while overseeing a sales force of 8 employees across 9 states focused on the heavy plate marketplace.
Recruit, train and supervise the company's Key Account Managers (KAM) and Business Development Managers (BDM) across the United States. Oversee KAM and BDM's retention and growth of the top customers in the country with monthly revenue dollars in excess of one million dollars. Day to day interaction with Regency's President and CEO to strategize on topics like quarterly price increases, new business infiltration, internal managerial adjustments and other important factors. Maintain and grow my own customer base of $100,000/Month
JAINNDirector of Public Relations
Jun. 2007 - Jul. 2008www.jainn.net
Regency OfficeKey Account Manager
Dec. 2006 - Dec. 2008Regency Office ProductsMonthly retention percentages averaged 99.8%, (the highest rate ever achieved). Responsible for the company's most important clients in the Chicago land area; monthly revenue exceeded $170,000 (Sales Representative) 2005-December 2006 Top Sales Representative in the Chicago market, 6 months in a row Prospect, build and maintain customer relationships and purchasing habits Average fifty in-person cold calls and fifty phone calls per day Arrange an average of ten appointments per week with office managers and C-level decision makers
Weber ShandwickAccount Executive
Jun. 2004 - Oct. 2005Draft memos and news releases, manage a team of interns, build and maintain client relationships, develop client partnerships, execute grassroots campaigning, conduct company’s communication audits, petition signings, act as liaison between client and consumer, strategize media plans, present and place news stories in the media, and develop long term crisis management strategies on a client to client basis.
Powell TateIntern
May. 2003 - Aug. 2003
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