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Work Background
SKAT Wellness ProductsDirector / Owner
Jan. 2021South AfricaKey responsibilities
• Daily management of the company;
• Finances;
• Stock ordering, overseeing the manufacturing and distributing of stock;
• Client liaising;
• Wholesale communications and stock control;
• Online ecommerce store management;
• Social media and marketing;
• Logistics management for order deliveries and stock movement;
• Managing artwork for product packaging and dealing with packaging suppliers.
• Significant contribution to increasing the number of wholesale retailers
• Successfully rebranded to correct the packaging labels in line with health department regulations
• Made great inroads with the launch of 2 new products to add depth to the range.
BizSoft - Business Software Solutions (Durban - SA)IT Project Manager and Accounts
Jul. 2017 - Jun. 2023Key responsibilities
• All IT project administration; Liaised with clients on their system needs and interpreted to developers;
• Project management; Customer Success Management; Timesheet processing; Capacity planning;
• Internal processes and procedures defining; Requirements Analysis; Creating of system design documents;
• Performed daily bookkeeping functions; Payroll; Compiled monthly reports;
• Followed up on quotes and invoices; Software QA/user end testing; Budgeting and forecasting.
• Social medial Research and created newsletters and Facebook posts and blog posts;
• Significant contribution to the growth of Bizsoft, allowing the company to double in size with regards to the staff compliment and increase in revenue year on year;
• Successfully assisted in the design of brand-new online systems in line with the customers business needs and went on to project manage the development, hand over to the client for training while monitoring for any issues needing attention before going Live;
• Made great inroads into the Business Analysis side of ICT by working with clients to document workflows within their business and suggest changes to better suit the new technology being developed;
• Contributed to the post deployment testing (user end) to iron out any defects and process flows before Live deployment as well as documenting manuals for client training;
• Responsible for the research and testing of CRM systems best suited for Bizsoft and successfully implemented Zoho throughout the company.
Natalie Beuster Sports MassageOwner and Sports Massage Therapist
May. 2015 - Jul. 2017Key responsibilities
• Advanced sports massage; Organised events massage;
• Liaised with international sports teams (Springboks, All Blacks, Rebel Rugby, and Protea Cricket team);
• Business management (organisational and financial);
• Injury rehab alongside Physiotherapists and Biokinetisist;
• Managed employees’ performance, commission, scheduling and leave days.
Prime Human Performance InstituteLead Sports and Events Massage Therapist
Sep. 2012 - May. 2015Key responsibilities
• Advanced sports massage team lead; Organised events massage;
• Liaised with international sports teams touring to South Africa for team massages (French and Samoan rugby teams, Rebels, Crusaders, Springboks, All Blacks, Comrades runners and Olympians);
• Stock control; Injury rehab alongside Physiotherapists, Biokinetisist, and Doctors.
DerivcoIT QA Engineer
Jan. 2009 - Aug. 2011Key responsibilities
• Testing of post deployment live and test environments; Managing project calls and customer fault logs; • Liaised with clients; Teamwork; Communicated with the development team on bug reports;
• Created Business Analyst documentation for projects.
• Successfully found critical business loss bugs in software.
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