Metro Pcs Authorized DealerAssistant Retail Sales Manager
Jun. 2015 - Sep. 2018Slidell, Louisiana, United StatesOversaw daily store operations by ensuring adherence to sales procedures, maintaining excellent customer service standards, and upholding store appearance and promotional displays. Analyzed sales data to identify trends, implemented improvement strategies, and supported the team in meeting performance goals. Trained, onboarded, and coached employees to create a collaborative and productive work environment, conducting regular performance evaluations to drive growth. Handled customer complaints professionally, managed cash transactions accurately, and assisted with hiring and training new team members to strengthen the team’s performance.