VeriFoneTech Support
Aug. 2010 - Jan. 2015Tampa/St. Petersburg, Florida Area● Designed and constructed programs in Java to automate and reduce complexity of office and troubleshooting processes
● Maintained Verifone equipment which included troubleshooting the following technologies; java, xml, linux, web services, and proprietary software and hardware
● Handled over 20,000 customer cases
● Built relationships with helpdesks and clients all over the globe while resolving technical issues and concerns