Pollock Paper DistributorsInside Sales Rep
Jul. 2008 - Jul. 2016Texas, United StatesScope of my Position: Ensured superior level sales and customer service in all aspects of the day-to-day operations. Responsibilities included: Team up with and work closely with sales managers. Handled assigned responsibility internally for ledgers as well as work with start up accounts. I prided myself in accurate and timely handling of all customers as well as all correspondence, responding timely to all inquires Solved problems related to backorders, deliveries, pricing and billing. Sourced products for customers in conjunction with the merchandising team and vendors. Developed and maintained all customer order guides and price template sheets. Developed and maintained customer order guides on the online ordering system. Worked closely with all related departments such as Purchasing, A/R, Merchandising, warehouse and transportation to ensure high customer satisfaction and perfecting processes. Built order size and improved margins.