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Work Background
Department of FinanceProgramme Director - Digital Shared Services - Digital Engagement and Communications
Oct. 2022 - Sep. 2024Belfast and online.Programme Director / Senior Business Owner for the NI Direct website and Contact Centre which handles over 2 million calls per year from NI citizens.
Led the IT Profession Office team who develop and deliver recruitment, retention and capability-building initiatives for NI Civil Service IT staff, to build capacity and capability, and increase diversity of the IT profession. Mentor on SistersIn Programme and delivered input on Empowering Women in Cyber Security programme.
Colette Leeson Interview and Careers CoachingCareer Coach and Interview Specialist
Apr. 2022Belfast and Online at https;//coletteleeson.comI help you get your dream job by providing discreet tailored careers guidance and interview coaching. I start by identifying your specific goals and challenges. Through customised sessions, I help you gain clarity and confidence, using tools such as skills audits, self-reflection exercises, and mock interviews to refine their skills and build readiness. Many clients come to me at a crossroads in their careers. I create a safe, encouraging space where you can explore new options, overcome self-limiting beliefs, and cultivate a positive mindset towards your next steps. Achievements
•I have successfully helped hundreds of clients transition into new roles, secure promotions, and find fulfilment by aligning their careers with their core values and strengths.
•I am a Careers Coach for Timely Careers, part of the Women in Business NI Group and have developed the "Reignite Your Career" programme, offering targeted support for women returning to the workforce through skill-building and confidence workshops.
•I have partnered with corporate and social enterprise organisations to design customised employability programmes and career transition coaching.
•I have delivered high-impact workshops on interview skills, career development, and change management, achieving a 90%+ success rate among clients committed to their career objectives. My approach ensures that my clients gain essential skills, self-assurance, and alignment with their values, leading to sustainable and fulfilling career progress. Through both individual coaching and broader programmes, I provide the support and practical tools clients need to achieve meaningful and lasting success.
Department of FinanceDigital NI Enabling Programme Director
Sep. 2018 - Oct. 2022Belfast, United KingdomProgramme Director for the Digital NI Programme of Procurements to support future delivery of Government’s Digital Transformation Strategy.
Department of FinanceDigital Transformation Senior Consultant
Dec. 2016 - Sep. 2018Belfast, Belfast, United KingdomImproving and simplifying access to Government services.
Digital Transformation of Government services.
Digital inclusion - Led programme of digital skills training via the Go-On NI initiative to over 10,000 people through a partnership with Libraries NI. This included training Universal Credit claimants across 35 local offices.
Department of FinanceHead of Digital Learning, Programme Delivery and Event Management
Aug. 2015 - Dec. 2016Belfast, United KingdomI lead a team of 25 staff who design and deliver classroom, eLearning and blended solutions to the 25,000 staff in the Northern Ireland Civil Service and a range of NDPBs. We deliver over 100 core programmes and have an in-house e-Learning design team of 8 CIPD qualified training consultants. I manage the NICS framework contract for L&D services and am currently working to reposition CAL by leading the digital transformation of CAL's services to support further expansion of online L&D services and increased delivery to the wider public sector in line with the NI Executive's Shared Services Mandate.
Department of FinanceProgramme Manager - NI Civil Service Learning and Development Digital Transformation Programme
Aug. 2013 - Dec. 2016NICS Centre for Applied LearningI led an implementation project to bring e-learning into the NICS, an organisation of 27,000 staff. The project was undertaken in phases and included infrastructure, LMS and LCMS, content authoring and procurement of off the shelf products and a major programme of cultural change
Department of FinanceHR Development Policy Manager for NI Civil Service
Sep. 2011 - Aug. 2013CHR Royston House BelfastDevelopment of outline business case for elearning using a blended approach, this was subsequently approved and I an currently leading an implementation project for elearning in the civil service
Department of FinanceSenior Training Consultant
Sep. 2006 - Sep. 2011Designed and delivered a full range of corporate consultancy projects to support the return of devolution in NI, and this resulted in a portfolio of tailored programmes on working with ministers. My team also supported the reform arena and one of our programmes won a Whitehall and Westminster award.
OFMDFM New TSN UnitDeputy Principal
Jun. 2000 - Jun. 2004StormontPolicy development in respect of the government's anti-poverty strategy, consultation and engagement informed evidence based policy making
Investors in People NIIiP Assessment Quality Manager
Jan. 1998 - Jan. 2000Strategic HR advice to a wide range of public and private sector organisations to help them achieve business outcomes using the IiP standard
Delivery of training and development to IiP assessors and independent assessment panel
Qualified IiP Assessor.
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