Jeser Madureira - Founder, Ecossistema Maturus

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Work Background

Ecossistema MatürusFounding Partner

Aug. 2023São Paulo, Brasil · HybridEMPOWERING JOURNEYS OF EXCELLENCE At Matürus Ecosystem, we embrace excellence in all aspects. Our company is an ecosystem that brings together knowledge, innovation and passion for solving complex challenges. With a maturity and quality based approach to achieving, we are here to drive your success. We aggregate training, EaaS and guidance services in several areas. We have over 30 years of experience and are passionate about what we do. Our services: QRQC Training: Learn the QRQC methodology - Quick Response Quality Control Executive Support: Receive practical, innovative guidance for complex challenges. Personalized Guidance: We guide your journey towards excellence and well-being.

Siemens GamesaHead of HSE Project and Service Latam

Mar. 2021 - Feb. 2023Latin America RegionDuring this past almost 4 years, it was possible to implement a great improvement for a common QM&HSE culture throughout the region in both BUs (ON and SE) sharing experiences and practices, guaranteeing a robust safety system of work, with strict respect for project management standards from the Camaçari plant, Construction and Services of the 5X model, ensuring to be effectively connected with the central team in Europe, anticipating problems and implementing the most recent solutions for machine and project, thus reducing the amount of ECNs, consequentely reducing risk in the Brazil projects. In SE, most significant project working with central TE team to provide 100% of service work instructions translation for local languages (Portuguese and Spanish) to ensure comply with regulatory requirements, but also improve operational and quality, health and safey team performance. An innovative evolutions was launched as the Safety Talk Power App that become global in whole company, PowerBI and predictive methodology for HSE strategy and actions, Strategic Plan and TapRoot incident investigation methology training to the team, to improve events analysis.

Siemens GamesaBoard Member

Feb. 2021 - Feb. 2023Latin America RegionI developed a strategic role as a member of the Board, acting as a representative of HSE (Health, Safety and Environment) and Quality. I led the supervision and monitoring of policies, practices and compliance related to HSE and Quality, ensuring compliance with applicable laws and regulations. I collaborated in defining strategic goals and action plans to improve performance and excellence in these areas, contributing to the sustainability and operational efficiency of the company. I carried out risk analyzes and recommended preventive and corrective measures to ensure the health, safety and well-being of employees, preservation of the environment and continuous improvement of the quality of products and services. I closely monitored the key performance indicators related to HSE and Quality, providing insights and guidance to achieve increasingly robust results. I fostered an organizational culture focused on safety, health, environmental preservation and quality, promoting awareness and proactive actions at all levels of the company. I actively participated in Board meetings, sharing expertise and contributing to strategic decision-making. This experience allowed me to develop solid ESG skills, as well as broaden my strategic vision and commitment to social and environmental responsibility.

Siemens GamesaDiversity, Equity and Inclusion Chair

Jan. 2021 - Feb. 2023Latin America RegionAs Head of Region and in-country Board member, be into the committee and provide support and guidance to the cross-functional groups, ensuring proper alignment with the company's culture and policies, also providing resources, removing obstacles and helping with any conflicts. Provide lectures and mainly lead by example.

Siemens Gamesaacting Head of HSE Operations Brazil

Apr. 2022 - Aug. 2022Camaçari, Bahia, BrazilManage HSE Operations Team working in the factory Camaçari Brazil with common organization and using the same standards, with a strong focus on ensuring alignment with local country legislation.

Siemens GamesaHSEQ LATAM Services

May. 2019 - Mar. 2021Latin America RegionResponsible to manage strategies to meet global goals related to Quality, Health, Safety and the Environment, linked with Corporate, as well as, following and participating of guidelines deployment, Brazil standards and laws, ensuring adequate and necessary actions to achieve objectives.

ValeoSouth America Region Quality

Apr. 2015 - Apr. 2019South America Region · HybridFor 18 years at Valeo, I was Head of Quality for the region, managing the entire Quality Deployment, ensuring compliance with requirements and coordinating the quality team. Implemented the internal culture "Valeo 5 Eixos" to achieve excellence. I reached all the physical indicators according to the goals, demonstrating my orientation for results. As a senior representative to handle customer inquiries, including analysis of potential risks. I successfully dealt with Quality-related crises, being the region's main point of contact for customers for clear and effective communication, maintaining a close relationship with customers, ensuring satisfaction. Developed and adapted the Quality Improvement Plan to overcome specific deficiencies in the region and achieve quality objectives and physical indicators, with the support of the Operations and Engineering areas. I carried out the planning and effective implementation of the Quality Improvement Plan and its tools in Operations. I contributed to the Supplier Quality Improvement Plan, promoting quality partnerships, setting priorities and ensuring efficient daily management. I dealt with the worsening of internal crises or problems that could affect the financial result or the company's image, taking quick and effective actions to minimize negative impacts. Contributed to the significant reduction of PPM, improving customer satisfaction. I successfully implemented the Integrated Management System (ISO 9000, ISO 14000, OHSAS 18000/ISO 45000) being the first unit of the Group to obtain OHSAS 18000 certification. "JetService", an innovative and exclusive service for the automotive aftermarket. Member of the Region Board.

ValeoRegional Operations Quality Director

Nov. 2012 - Apr. 2019Itatiba, São Paulo, Brazil · HybridMy main mission was to coordinate activities within the "Regional Activity" perimeter to ensure customer satisfaction in terms of quality. I served as the primary point of contact for customers regarding quality matters, covering all stages from development to production and after-sales. Additionally, I monitored and controlled the adherence to quality standards in both development and production processes. Responsibilities included implementing a strong quality culture and deploying a Quality Improvement Plan along with relevant tools to achieve quality objectives and physical indicators in my area of responsibility. As a representative of the customer within the company, I effectively communicated and escalated quality-related issues. I played a crucial role in validating product conformity during the development phase, including the evaluation of suppliers. Furthermore, I audited and continuously improved the implementation of the Quality System in line with Group guidelines. In critical situations or whenever issues had the potential to impact the company's product line or image, I promptly escalated and addressed them to ensure swift resolution.

Valeoacting RO SQA Manager

Jul. 2013 - Jun. 2015South America Region · HybridI was responsible for ensuring the timely validation of supplier components in accordance with project milestones. I also played a key role in coordinating supplier quality activities within the TH RO perimeter. This involved managing the allocation of resources for SQA Commodity engineers to various projects and overseeing the resolution of incidents and problems related to all suppliers within the TH Region Operation. My focus was on maintaining effective supplier relationships and ensuring that quality standards were met throughout the supply chain.

ValeoQ&S, HSES

Jan. 2001 - Oct. 2012São Paulo Area, Brazil · On-siteSuccessfully led the implementation of an Integrated Management System, encompassing ISO9000, ISO14000, and OHSAS18000 (ISO45000) standards. This achievement marked the first unit within the company to be certified in such an integrated system, with a specific focus on attaining OHSAS18000 certification. Additionally, I spearheaded efforts to significantly improve customer satisfaction by reducing the PPM (parts per million) metric from over 100 PPM to an impressive 10 PPB (parts per billion). Moreover, I played a pivotal role in restructuring and modernizing technical assistance activities. Through the design, development, and deployment of an innovative service called "JetService," tailored for the automotive replacement market, we enhanced the efficiency and effectiveness of our technical support, providing a unique and valuable solution to our customers.

ValeoQuality Analyst

Jan. 2001 - Mar. 2007São Bernardo do Campo, São Paulo, Brazil · On-siteI achieved notable milestones in quality management. I led the successful implementation of an Integrated Management System, becoming the first division within Valeo Group to adopt this comprehensive approach. Additionally, I played a key role in obtaining the OHSAS18000 certification, marking the first division within Valeo Group to attain this prestigious recognition. Through focused efforts, I significantly reduced the PPM (parts per million) metric, showcasing a commitment to continuous improvement. Furthermore, I drove improvements in the warranty management system, ensuring effective and efficient handling of customer claims. These achievements collectively contributed to a notable enhancement in customer satisfaction, solidifying our position as a trusted and reliable provider.

Jornal Oficina BrasilBoard Member - Agenda do Carro

Jan. 2008 - Oct. 2012Brazil · HybridAs a representative of Valeo in the program, leveraging my expertise in quality and problem-solving, I provide insights and solutions to enhance the effectiveness of practices and ensure customer satisfaction. I assist in strategic decision-making, identifying improvement opportunities, and monitoring result delivery. The program, conducted in collaboration with renowned automotive companies such as Tecnomotor, MTE Thomson, Sabó, Valeo, Delphi, aimed to promote preventive maintenance and vehicle safety.

EniacBacharelor University Professor

Jan. 2006 - Dec. 2007Guarulhos, São Paulo, Brazil · On-siteBusiness administration, Quality and Logistic course - Preparation of course material contents and exams - Ministration of course classes, management of students and examination - Experiences and experimentations classes during course - team actvities

Eaton CorporationQuality analyst

Jan. 1999 - Dec. 2000São José dos Campos, São Paulo, Brazil · On-siteSystem Management, Customer relationship, Project Quality interface, Supplier Management

TGMQuality Supervisor

Nov. 1997 - Dec. 1999São Paulo, São Paulo, Brazil · On-siteCustomer care, Plant Quality, Quality System Management, Supplier Quality Management, Quality Project Management