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Work Background
Food and Beverage Manager
Wings Event CenterFood and Beverage Manager
Jul. 2021 - Apr. 2023United States
General Manager
Lfg barGeneral Manager
Sep. 2018 - Sep. 2021Kalamazoo, Michigan Area
Security Supervisor
Delaware NorthSecurity Supervisor
Nov. 2017 - Sep. 2021Grand Canyon
Lead store Supervisor
Delaware NorthLead store Supervisor
Jun. 2017 - Sep. 2021Grand Canyon, Arizona
Concessions Manager
Levy RestaurantsConcessions Manager
Oct. 2016 - Apr. 2017Portland, Oregon Area
Associate Trainer
ConvergysAssociate Trainer
Sep. 2014 - Jan. 2015Train, mentor and develop new team members to be successful in providing excellent customer service. Classroom Team Manager in charge of supervising new agents until they graduate and reach there new teams.
Tech Support/ mentor
Stream Global ServicesTech Support/ mentor
Sep. 2013 - Jan. 2015Was supervisor of mentor department, was in charge of leading and training agents to assist and mentor others who were having a hard time.
lead snack bar/retail supervisor
aramark parks and recreationlead snack bar/retail supervisor
Apr. 2013 - Aug. 2013halls crossing, utahOversaw monthly inventory control and weekly stock ordering. Continually monitored restaurant while taking appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Supervisor
Xanterra Parks & ResortsSupervisor
Aug. 2010 - Aug. 2012Grand Canyon National Parklimited problems and liabilities related to customers' excessive drinking. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Instructed cooks and other workers in the preparation, cooking, and presentation of food.
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