I am a dynamic Marketing Executive at Exscape, where I impart my knowledge in product development and marketing strategies, management of social media, and creation of campaign and promotion. With a degree in multimedia and background in digital marketing & customer service and a knack for creative problem-solving, I successfully contributed to the increase of our social media following that boosts brand awareness and customer engagement across multiple platforms and regional accounts. Passionate about technology and innovation, I am always excited to learn and constantly exploring new ways to improve product and brand strategies. Outside of work, I enjoy exploring places, supporting causes, and trying out something new like workouts, languages, books, movies etc.hMore...
Alyaa Sammy
Trainer | Learning and Development@Property Shop Investment LLC
Verified
Hello there,
My experience is all about call centers call quality and training.
Medical interpretation from EN<>AR.
I also have experience in creating training curriculum to different fields.
Typing , translating, training curriculum creation and quality for call center calls.More...
Bill Johnston
Independent Travel Advisor@Boarding Pass Travel
Verified
An Independent Travel Advisor at Boarding Pass Travel, where I specialize in crafting personalized travel experiences for clients. In his spare time, Bill enjoys writing about his adventures on his travel blog.More...
Mark Belosa
Creative Problem Solver | Writer | Content Support
Verified
Mark Belosa is a creative problem solver who helps ideas take shape—with clarity, empathy, and a strong sense of voice.
With over ten years of freelance experience, he’s worked across content writing, ghostwriting, customer support, and community-focused storytelling. He’s also skilled in basic graphic design and light video editing—bringing both words and visuals together to create content that connects.
Mark often uses AI as a thinking partner—to spark ideas, refine structure, and scale creativity—while ensuring the final product feels human, intentional, and brand-aligned.
Whether he’s crafting an article, shaping a brand’s message, or polishing a campaign asset, Mark brings strategy, heart, and a collaborative mindset to every project.More...
Corby Stephens
IT Director@King’s Way Christian Schools
Verified
Corby Stephens is an accomplished IT professional with an extensive background in information technology management. Currently, he is serving as the IT Director at King’s Way Christian Schools, where he oversees the implementation of technology across the organization. Corby is skilled in managing IT infrastructure, software development, and cybersecurity programs. He has proven expertise in formulating strategic IT initiatives that align with the company's objectives. His leadership has been instrumental in enhancing system efficiency, improving data security, and promoting digital innovation at King’s Way Christian Schools. Before his current role, Corby held various IT roles where he honed his technical and leadership skills. He is passionate about leveraging technology to enhance operational efficiency and drive business growth.More...
Experienced Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in customer and client business relations growth, as well in Strategic Planning and operations development.
Business Consulting • Career Development Coaching • Leadership Development • Team Building • Training • NegotiationMore...
Fair Flower Rees
Retention Specialist@EE
Verified
EE Company has experienced significant growth in customer base over the past year. However, there has been an increase in customer churn rate, which is a matter of concern. As a Retention Specialist, Fair Flower Rees needs to focus on strategies that can improve customer retention. This includes understanding customer needs and expectations, improving customer service, offering personalized experiences, and implementing a robust customer loyalty program. By focusing on these areas, we can reduce churn rate, increase customer lifetime value, and improve overall business profitability.More...
Michelle Anne Portabes
Workforce Manager@Tenerity Philippines
Verified
I am currently serving as the Workforce Manager at Tenerity Philippines. I am responsible for overseeing workforce planning and management activities, including forecasting, scheduling, and real-time management. My role involves ensuring that productivity levels and quality standards are met, along with managing staffing needs and workforce strategies. My expertise in project management, team leadership, and strategic planning play a crucial role in driving the company's operational efficiency and overall growth.More...
Vera Lyn Ruivivar
Senior Manager, Information Security and Data Privacy@inspiro
Verified
Information Security Risk and Compliance LeadMore...
Alvin Laxa
Vice President Client Success@Concentrix
Verified
Concentrix, a leading global provider of customer experience solutions and technology, continues to thrive in the market. As Vice President of Client Success, Alvin Laxa is responsible for overseeing the company's client relationships and ensuring customer satisfaction. His team's efforts have resulted in the company's continued growth and high client retention rates. Laxa's focus on innovation, strategic planning, and customer-centric approach have contributed significantly to Concentrix's success. His leadership has fostered a culture of excellence, driving the company towards its goal of creating exceptional customer experiences.More...
Fabio Álvarez
Managing Partner@Tangelo
Verified
Fabio Álvarez is a seasoned professional with extensive experience in the institutional and commercial interior design and office furniture industry. He currently serves as the Managing Partner at Tangelo, a company dedicated to serve in the architecture and construction solutions for businesses and organizations. Prior to his role at Tangelo, Fabio held several positions at various companies, honing his skills in sales, project management, and team leadership. His expertise lies in growing businesses through the strategic implementation of sales and positioning. Fabio's passion for technology and networking, combined with his strong sales skills, has made him an instrumental figure in driving growth and success at Tangelo.More...
Ma Angeline Joanne Suarez
Head of Operations@Niru Experience
Verified
Property Management
Respond promptly to guest inquiries and concerns to ensure satisfaction.
Manage reservations accurately, including handling booking changes and
cancellations, while staying aware of property policies and availability.
Monitor and respond to guest reviews and inquiries regularly to uphold service
standards and satisfaction.
Assist in processing reservations with attention to detail and effective
communication with guests and OTA support.
Gather feedback from guests and property owners to enhance the guest
experience and operational processes.
Manage guest reviews across various platforms, addressing feedback promptly
and professionally.
Handle claims and disputes effectively, ensuring fair resolutions for both guests
and property owners.
Administrative Support
Conduct online research to enhance the guest experience, understand property
trends, and grasp market dynamics.
Update reports and daily endorsements.
Pay hours monitoring and invoicing
Business and Account Management
Website Management
Marketing and Social Media Management
Recruiting and Employee Performance Monitoring
Manage Agent forecasting, perform shift scheduling and developing capacity
estimates for all Manila Voice-based processes, and collaborate with various Team
leaders and managers to optimize costs to cover performance
Email Management and Calendar Management
Escalation and Onboarding
Collaborate with the team via Slack for efficient issue resolution and seamless
guest experiences.
Pursue continuous education through YouTube channels, forums, and podcasts to
enrich expertise in reservation processing and guest engagement strategies.More...
Christian Lemus
Owner@Profile Consulting LLC
Verified
Christian Lemus is a seasoned business professional and entrepreneur, currently serving as the Owner of Profile Consulting LLC. Over the years, he has accumulated extensive experience in business strategy, management, and consulting, enabling him to successfully establish and run his own company. Prior to founding Profile Consulting LLC, Christian held several managerial and consulting positions, honishing his skills in leadership, business development, and strategic planning. As an entrepreneur, Christian is passionate about helping businesses streamline their operations, improve efficiency, and achieve their strategic objectives. His expertise, dedication, and innovative thinking have been key to his success in the ever-evolving business landscape.More...