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Work Background
MCG HealthProvider Network Business Development Manager
Jul. 2024Remote• Expanded provider network for Collaborative Care clients, maximizing transactions in Utilization Management Automation solutions.
• Partnered with payor and provider organizations to expand network reach. • Collaborated with internal departments to support strategic sales efforts and promote adoption among existing purchasers.
• Achieved a 60% increase in network size, resulting in significant growth in revenue for MCG Health.
FHI 360Consultant - Customer & Employee Experience Partner
Jul. 2023 - Jul. 2024RemoteBuild an enterprise-level customer service program from the ground up. Deliver exceptional customer service and foster positive relationships with our internal customers, our users. Play a pivotal role in ensuring customer satisfaction by understanding their needs, advocating for their best interests, understanding the technologies, support and service offerings of ISS, and championing innovative solutions and ideas to improve the customer experience. Manage a small team of individual contributors, working side by side with our internal IT teams, to support our internal customers and their projects. Collaborate closely with various internal ISS teams, acting as a bridge between customers (users) and ISS, contributing to the continuous improvement of our technology, equipment, services, training and support based on customer feedback and insights driven by XLAs.
InMomentEnterprise Sales Director
May. 2022 - Mar. 2023St Petersburg, Florida, United StatesWorking within a team-selling atmosphere, Wendy acts as a voice to InMoment customers and prospects and as a proud ambassador of the brand. Utilizing her strong track record in direct sales, she successfully represents #SaaS solutions into complex #Enterprise environments ($1B - $15B annual revenue), engaging in prospecting, qualifying and closing new opportunities over a complex and competitive sales cycle. She works directly with Senior-level executives and partners with her account team to drive customer business objectives. Built pipeline from scratch to $1.5M in 6 mos.
SASSr Account Executive
Jul. 2019 - May. 2022Cary, North CarolinaResponsible for the strategic sale of enterprise analytics software solutions, services and training to both current and prospective customers, focused on Health Care Providers, Life Sciences, Biotech, Payors and Manufacturers in the US. Rookie of the Year 2019. Avg. goal attainment: 108%. Technology Focus Areas: Value-based Care | Population Health | Revenue Cycle | Quality Outcomes | Tele-medicine | Patient flow Optimization | Risk Adjustment | Personalized Medicine | Readmission Analytics | IoT Biosensors | Clinical Risk Intervention | Visualization | Predictive Analytics | Artificial Intelligence | Actionable Analytics | Big Data | Data Management | Data Quality | Data Integration | Data Governance
History’s Jewel BoxFounder and Chief Sparkle Officer
Nov. 2015RemoteWendy used her entrepreneurial skills and turned a passionate hobby into a prosperous business. Under her leadership, what started as an online-only e-commerce business, quickly grew to include a complementary brick and mortar storefront with three employees. Mastering social media platforms that converted followers into buyers (55k followers on Instagram alone), while also partnering with key influencers/partners and outside business services to ensure market exposure and growth and strategic planning execution, Wendy grew the business in three and one half years to achieve revenue growth of 135%+ YOY.
Dell EMCSr. Account Manager, Alliances | CSC
Mar. 2015 - Apr. 2016United StatesMember of a Global Account Management Team, working with one of the largest, global customers/partners (global SI/Cloud provider) $28M+ annually). Customer growth in hosting and onsite/off-site Cloud, SaaS and IoT offerings and subsequent technology needs driven by mining the outside EMC customer base, through EMC Sales Team relationships, strategic partner management and consultative selling. 2015 net goal attainment = 164%.
Dell EMCManager - Cloud Service Provider Bid Desk, Global Alliances Strategy - Americas
Jun. 2013 - Apr. 2015United StatesDesigned and built an innovative new lead gen system for cloud destined workloads. Based on management’s initial vision, Wendy created the CSP Bid Desk, established a pilot program and continued to expand the program reach outside of N America through program management. She worked cross functionally with engineering, cloud partners, marketing and the EMC field sales force of ~5000, resulting in increased lead gen and sales engagement with their customers. • Consistent, focused program growth (30%+) QOQ
Dell EMCRegional Sales Lead - Southeast and MidAtlantic
Jan. 2013 - Nov. 2013Southeastern USStrategic partner manager and business development leader within the high visibility Velocity Cloud Service Provider Program. This role was responsible for strategically establishing business alliances and partnerships in one of the largest growth segments (Cloud). Customer growth of 100%+ YOY (Increase of $2M). Ensured the identification, retention, growth and customer satisfaction of strategic business and partner management for a regionally select group of program partners. Conducted recurring analysis of market trends, competition and new opportunities.
Dell EMCBusiness Development Manager - Southeast and MidAtlantic
Jun. 2011 - Jan. 2013Souteastern, USThis role was rebranded into the above role.
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