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Work Background
Ophthalmic Technician
Mid Atlantic RetinaOphthalmic Technician
Oct. 2024 - Jan. 2025Newtown Square, Pennsylvania, United States
Optometric Technician
America's Best Contacts & EyeglassesOptometric Technician
Feb. 2024 - Oct. 2024United States, King of PrussiaAt America’s Best, I played a key role in assisting patients through telehealth services, ensuring seamless communication between remote physicians and in-store patients. I gathered and updated medical histories, facilitated virtual eye exams, and guided patients through the telehealth process to provide quality care. Additionally, I was cross-trained as a receptionist, handling appointment scheduling, insurance verification, and patient inquiries, all while maintaining a smooth and efficient workflow in a fast-paced optometric setting.
Pharmacy Technician
Kinney DrugsPharmacy Technician
Feb. 2023 - Jan. 2024Liverpool, New York, United States
Pharmacy Technician
Rite AidPharmacy Technician
Jan. 2021 - Jan. 2023Use technology to maintain accurate patient records, prepare prescriptions. Providing customer service in one of the busiest Rite Aid locations in America.
Administrative Assistant/Social Media Assistant
Bonafide BargainsAdministrative Assistant/Social Media Assistant
Mar. 2017 - Jun. 2022United States, SyracuseAt Bonafide Bargains, I managed social media engagement and administrative support for a small business specializing in discounted home goods and appliances. My role involved creating and posting promotional content on Facebook, responding to customer inquiries, and scheduling appointments using QuickBooks and Microsoft Excel. I played a key part in driving customer engagement, organizing sales operations, and ensuring a smooth booking process for clients.
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