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Work Background
Product Manager
DragonPassProduct Manager
Jul. 2024 - Jan. 2025🌍 Product Manager | DragonPass As a Product Manager at DragonPass, I lead the Mastercard client portfolio across Global, APAC, EEMEA, Europe, and Canada regions. I specialize in crafting strategic roadmaps, designing user-centric solutions, and driving innovative digital experiences. With a focus on collaboration, I work closely with cross-functional teams to deliver seamless travel and lifestyle services, ensuring client satisfaction and continuous product improvement. Passionate about creating impactful solutions that elevate user experiences and drive business growth.
Product Manger
Fisher FundsProduct Manger
Jun. 2023 - Jun. 2024Wellington, Wellington Region, New Zealand- Led product development initiatives, including APIs, new customer-facing applications, and backend integrations. - Enhanced backlog refinement practices, prioritising integration solutions for improved system interoperability. - Spearheaded the launch of a redesigned portal and mobile app with integrated cloud-based functionalities. - Championed stakeholder engagement, ensuring alignment across technical and business teams.
Product Manager
Kiwi WealthProduct Manager
Nov. 2021 - Jun. 2023Wellington, Wellington Region, New Zealand- Developed and managed product backlogs for integration-focused projects, prioritising features based on customer needs. - Oversaw API design and backend testing to ensure seamless integration across platforms. - Led the beta launch of a mobile app, incorporating user feedback into iterative improvements. - Facilitated Agile ceremonies, fostering a collaborative and high-performing team environment.
Test Analyst
Trade MeTest Analyst
Sep. 2017 - Nov. 2021Wellington & Wairarapa, New ZealandUI Automation Project Management Scrum Master Delivery Lead Product Owner
Disputes Officer
Trade MeDisputes Officer
Feb. 2017 - Sep. 2017Wellington & Wairarapa, New Zealand
Customer Service Representative
Trade MeCustomer Service Representative
Mar. 2015 - Feb. 2017Wellington & Wairarapa, New Zealand
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