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Work Background
D&ADD&AD New Blood Awards - Judge
Apr. 2024London Area, United Kingdom
General AssemblyDesign Standards Board Member
Mar. 2019London, United Kingdom
Toyota Connected EuropeHead Of UX - Toyota Experience Design
Dec. 2018London, United KingdomBringing diverse and rich mobility experiences to consumers, businesses and government across Europe, powered by vehicle data science, machine learning and contextual data services.
dopayChief Design Officer
Jan. 2018 - Dec. 2018London, United Kingdom
dopayVP of Design & interim Head of Product
Apr. 2017 - Feb. 2018London, United KingdomDirector of product design, growing and managing our product design team and broader product capabilities. Part of the leadership team and individual contributor pushing pixels and designing interfaces.
LantumDirector Of Product Design
Sep. 2016 - Feb. 2017London, United KingdomIn just under four months I have delivered on a hiring plan for their design team. I’ve made a significant impact in helping the organisation define how they build product, think about product process, organise themselves as squads and apply lean methodologies to their work. I have also helped to drive their imminent re-brand, laying out a strategy for the project and sourcing an external branding consultant to collaborate on that process. I have taken on art direction, team management and grafted on UI, interaction design and product feature definition as a product owner.
SongkickVP of Design
Jun. 2008 - Oct. 2016London, United KingdomI was the seventh person through the door at Songkick and as part of the executive team I worked alongside the co-founders to scale the business to 130 employees with millions of monthly active users and a commercial strategy that delivered over $100m in Gross Transaction Volume (GTV) a year. I defined and hired the product design team with the CPO and co-founder. Created the brand and embedded designing thinking and the concept of brand experience in the business.
Rightster (t5m)Consultant
Oct. 2007 - Feb. 2008Four months working in a start-up developing branding architecture and user experience for a socially-conscious entertainment and lifestyle video site backed by founders of Skype, lastminute.com and Microsoft. Collaborated with the Microsoft Accelerator project team to develop a platform which featured a social network based media delivery environment whose clients include Disney and events such as the Brits. Co-developed brand strategy across all aspects of company output and worked with syndication partners such as Facebook, YouTube Bebo and MySpaceTV.
SkypeSenior User Experience Designer
Oct. 2004 - Sep. 2007Worked on global online marketing initiatives. Developed complex directory listings and community applications, both for the web and the skype client. Worked on the re-architecture of the Skype website including interaction models, brand execution and design language, with much of the work based on analytics and user research, tied in with focused business requirements. Worked with some of the most talented and inspiring people one could wish to work with, good times.
BBCSenior User Experience Designer
Nov. 1998 - Nov. 20041998 – 2004 BBC New Media.
Design strategy, design direction. Helping with adoption of user centred design approaches within the BBC and mentored designers, developers and producers alike in this methodology developing a flexible, agile approach to designing user interaction across the BBC. Helped develop the bbc.co.uk’s global navigation, homepage and ‘top level’ architecture driven by my interest in creating appropriate and engaging emotional associations between user, product and company. Managed: both small and large design teams as design/creative lead and line-manager. Provided art direction to designers on short- and long-term projects. It was a lot of fun.
Oyster PartnersUser Experience Designer
Jan. 1997 - Nov. 1998Back in the days of Web 1.0. I was exploring early methods for UE design and furthering my visual design, type and brand experience. I worked on websites for, among many others, MTV Europe and the Art Council. I was part of a small creative team of web developers and designers who went on to see Oyster Partners grow from their early success and sell to Framfab in 2005 for £12m to create a leading UK digital agency.
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