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Work Background
Cameron, a Schlumberger companyProject Manager
Feb. 2019 - May. 2020Little Rock, Arkansas, United States• Managed a $22M backlog portfolio, overseeing project schedules, costs, and change requests in Microsoft Project
• Conducted project kickoff/status meetings, provided insights to senior management, and maintained customer relationships through monthly meetings
• Served on Cameron’s process improvement team, consulting with customers both foreign and domestic
J5 THERAPY, INC.Operations Project Manager
Jan. 2016Bryant, Arkansas, United States·Oversaw daily business operations, ensuring efficiency in service delivery, compliance with industry regulations, and adherence to company policies.
·Developed and implemented operational procedures to enhance workflow, increase productivity, and streamline administrative processes.
·Managed and optimized vendor relationships, overseeing contract negotiations and ensuring cost-effective procurement of services and supplies.
·Led the onboarding and training of employees and therapy providers, fostering a culture of continuous learning and operational excellence.
·Spearheaded business process improvements, reducing inefficiencies and enhancing service delivery standards.
·Administered Microsoft Office 365, managing user access, security settings, and communication tools to support business operations.
·Collaborated with leadership to develop strategic initiatives aimed at business growth, risk mitigation, and client satisfaction.
AT&TSourcing Manager
Jun. 2013 - Dec. 2016Little Rock, Arkansas Area• Managed AR/OK and NTX/STX markets for tower construction, overseeing vendor audits and supplier management for AT&T in Little Rock, Arkansas.
• Led third-party audit meetings with construction vendors to ensure quality tower and shelter builds, selecting vendors for audit based on performance metrics.
• Assisted in supplier management of existing vendors, optimizing relationships and ensuring timely project completion.
AT&TCoordinator- Corporate Real Estate & Construction
Nov. 2012 - Jun. 2013Little Rock, Arkansas Area* Tracks and coordinates the implementation of construction projects * Accountable for preparation of new leases for execution
* Organized records and new lease folders * Generated weekly reports for Area manager, Director & SVP
AT&TSales Support Representative
Apr. 2011 - Nov. 2012Alcoa* Manage a team of sales support representatives * Train new hires in sales support representative position * Interact with customers and provide prompt and courteous customer service to all customers in the store or via phone/email * Ability to identify and resolve customer related issues
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