Dell TechnologiesSoftware Senior Advisor
Jan. 2010 - Dec. 2020Round Rock, TXAs Software Senior Advisor, I ensured seamless use and functionality of Oracle Agile PLM by providing application support to Dell employees and suppliers.
Furthermore, I maintained system effectiveness, implemented software version upgrades to the most current version of Oracle Agile PLM, communicated system capabilities and enhancements, and delivered presentations to various organizations and Oracle Agile PLM customers.
Below listed are a few of my key achievements:
• Contributed to continuous improvement initiatives by participating in BPI projects as a Product Manager or Admin Developer.
• Automated global CM, NPI, and Procurement processes by gathering business requirements, creating Business Requirements Specifications (BRD), Software Requirements Specifications (SRS), Project Vision Documents (PVD), or User Stories, and facilitating user acceptance testing (UAT) with comprehensive test scripts.
• Defined and implemented enhancements in Oracle Agile PLM by collaborating globally with Configuration Management, NPI, Procurement, and Project Management process groups and partner organizations.
• Improved product functionality by successfully implementing the Agile Oracle PLM system, replacing the outdated previous PLM system.