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Work Background
Technology & Leadership Center at Washington University in St. LouisDirector
Nov. 2020St Louis, Missouri, United StatesLead strategic direction and operational oversight of customized non-credit professional development programs offered by the McKelvey School of Engineering. Help clients define talent management needs at every level of the organization. Working with the client, create solutions aimed at implementing business strategies and achieving goals.
Washington University in St. LouisDirector, Technology & Leadership Center
Nov. 2020United States
Technology & Leadership Center at Washington University in St. LouisTraining & Program Development Manager
Oct. 2017 - Oct. 2020St Louis, Missouri, United StatesTasked with overseeing customer and training service functions that support the center’s mission – collaborate with local company executives, employees, instructors, and staff to ensure consensus on key matters. Construct daily activities and administer support to one staff member, which include determining work procedures and cross training among the rest of the staff to establish a high-level of service. Manage various tasks that included but not limited to registrations, enrollments, confirmations and cancellations of classes, room setup, course material preparation, instructor evaluations and reports, and student counseling. Cultivate relationships and collaborate with vendors, instructors, students, and company representatives – meet specific needs for individual businesses/clients and generated growth through existing customers. Maintain quality assurance by executing follow-up reports with customers, vendors/teachers, and businesses to enhance brand awareness and reputation.
Washington University in St. LouisTraining & Program Development Manager
Oct. 2017 - Oct. 2020Engineering & Applied Science
World Wide TechnologyTraining Manager
Nov. 2016 - Sep. 2017Greater St. Louis AreaLeveraging many years of experience training staff, businesses, and organizations through different platforms I was well-equipped to make an immediate impact with this respected commercial company that was founded in 1990. As training manager, I developed and implemented department procedures including prioritization, qualification, design, development, implementation, and sustainability plans to aid in the progression of projects from start to finish. ★ Bolstered training team from four members to nine, made up of industrial designers, training specialists, and trainers. ★ Developed and coordinated the onboarding program to such a high-level in one location that it was adopted by all international locations.
RedVectorNational Training Accounts Director
Jun. 2015 - Sep. 2016Tampa, FL/Greater St. Louis AreaUtilizing the strong development of consultation and collaboration skills that I gained working at Southwestern Illinois College, I transferred them to this company to effectively work alongside Fortune 500 companies and executives to administer customized training solutions through online, instructor-led, and hybrid training programs to address short- and long-term staff requirements. I collaborated with a wide-range of professionals including government entities, trainers, and many within third party, non-profit, and educational organizations – worked alongside each other to develop an extensive training program. In addition, I supervised and trained personnel on specific learning management and training event & tracking systems. ★ Acquired contracts with new customers at a higher rate than any other employee within the company.
Selsius™ Corporate and Career Training @ Southwestern Illinois CollegeCustomized Training Solutions
Mar. 2012 - Jun. 2015Greater St. Louis AreaPossessing more than a decade in managerial and specialist positions developing innovative training programs and collaborating with multiple businesses and colleagues, I assumed this position at SWIC. I was in charge of arranging consultation services with local businesses and organizations to aid them in developing and administering training programs concerning leadership development, industrial technology, safety, continuous improvement, and computer software. In addition, I streamlined programs and analyzed and evaluated them along with instructors to determine overall effectiveness and potential return on investment (ROI). ★ Managed and educated instructional design teams and trainers to develop and administer effective customized training solutions. ★ President of a statewide organization (weTRaIN) consisting of community college business-outreach departments.
Parkland College Business TrainingProgram Manager-Contract Training
Jun. 2007 - Mar. 2012Champaign, IllinoisLeveraging seven years of experience at the The News-Gazette where I worked in many positions, and two stints in the U.S. Marine Corps, my leadership skills and proven success generated a managerial position with this community college. I consulted businesses and organizations on diverse training policies, procedures, laws, and instructions to develop and optimize training programs. In addition, I managed the company’s social media account and composed and distributed the quarterly e-newsletter. ★ Partnered with the University of Illinois to support career planning and guidance services of Illinois Fire Service Institute and cultivate a training educational program for degree & certification opportunities for approximately 30,000 firefighters ★ Achieved 13.7% net profit increase/first year, 29.6%/second year, 82%/third year. ★ Drafted grant applications and received approximately $1MM in federal grants to aid local companies in training.
Village of AtwoodVillage Trustee
Nov. 2006 - Mar. 2012Atwood, IllinoisElected Trustee for the Village of Atwood. Served as Chair of Civic Improvement, Tourism & Special Projects Committee. Served on Water & Sewer, Buildings, Park, & Insurance, and Police, Safety & Health Committees. Former Web Site Administrator for the Village. Past Chairman of Atwood Zoning Board.
The News-GazetteSales Trainer; Special Sections Manager; Employment Specialist
Jan. 2000 - Jun. 2007Searching for a career path that would utilize my current skills while developing them as well, I took this position with The News-Gazette, which allowed me to administer and perform diverse services. During my tenure, I developed and implemented extensive sales training programs and supervised the daily performance and progress of a retail sales staff of 26 members to ensure workplace productivity and efficiency consistently improved. ★ Promoted several times, eventually leading to the position of sales manager – achieved the “Salesperson of the Year” award in 2005.
United States Marine CorpsLight Armored Vehicle Commander/Scout Team Leader
Mar. 1995 - Jul. 2003USA and AbroadLight Armored Vehicle Commander; Scout Team Leader; Military Policeman
Vehicle Commander and Scout Team Leader managing 6 Marines during armed combat, Operation Iraqi Freedom, 2003.
Responsible for 4-vehicle platoon's personnel and equipment worth over $1.5M for training deployments.
Meritoriously promoted and commended, and recipient of over 15 Personal, Unit and Service Awards. Operation Iraqi Freedom/March to Baghdad (2003) Light Armored Reconnaissance (5 yrs) Military Police experience (1 yr) Combat Engineer experience (2 yrs)
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