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Work Background
iCatalyst, Inc.Project Specialist
Oct. 2024• Provided guidance with respect to the Enterprise Project Management Review framework.
• Drafted Enterprise Project Management processes.
• Documented AI Governance processes.
• Documented processes for the ServiceNow Project Portfolio Management suite
Remote Notary and Fingerprinting ServicesNotary Signing Agent
Mar. 2021Alexandria, Virginia, United StatesCommissioned notary public in the Commonwealth of Virginia, authorized to perform in-person as well as remote online notarization. Also provides fingerprinting services in Northern Virginia.
UKG (Ultimate Kronos Group)Lead Solutions Consultant
Aug. 2020 - Jul. 2024Alexandria, Virginia, United States• Authored requirements, specifications, workflows, use cases, and other functional documentation for Kronos webTA and UKG GovTA customers.
• Defined, designed, customized, configured, and implemented Kronos webTA at numerous federal agencies, including the Department of Homeland Security and the Department of Justice, enhancing operational efficiency.
• Defined, designed, customized, configured, and implemented Kronos Telestaff at numerous public sector agencies, including the City of Houston Fire and Police Departments and the City of Calgary Road Department, enhancing operational efficiency by 100%.
Rantings of a Wandering MindAuthor
Jan. 2016Alexandria, VirginiaAuthor of Supernatural Thriller novels.
UKGLead Solutions Consultant
Nov. 2011 - Jul. 2024United States
Kronos IncorporatedSolutions Consultant
Nov. 2010 - Aug. 2020• Writes requirements, specifications, workflows, use cases, and other functional documentation for Kronos federal product implementations.
• Defines, designs, customizes, configures, and implements Kronos federal software products.
• Works as an individual or within a team on software consulting projects to meet specific federal government customer requirements.
• Provides support, maintenance, and administration.
• Works directly with the client and travels to and works at the client site.
EvolventSenior Systems Analyst
Oct. 2009 - Nov. 2010Performed analysis and documentation work on the Clinical Data Repository Stabilization Support contract for the Armed Forces Health Longitudinal Technology Application (AHLTA).
• Edited technical documentation for project deliverables.
• Participated in Concept of Operations planning and documentation preparation.
• Provided initial project organizational support and ran daily project status meetings.
General Dynamics Information TechnologySenior Systems Analyst
Mar. 2008 - Oct. 2009Gathered and managed requirements on contract for the Federal Energy Regulatory Commission.
• Interfaced with federal staff to elicit and document requirements for multiple web-based information management systems.
• Provided leadership and mentoring to the Systems Analyst group.
• Participated in the evaluation and selection of an integrated software development environment consisting of Sparx Systems Enterprise Architect, Ravenflow RAVEN, and Microsoft Team Foundation Services.
• Drafted a plan for the professionalization of the analyst role on the contract including introduction of the International Institute of Business Analysis Business Analysis Body of Knowledge.
• Drafted revised software development life cycle, CMMI compliant policies and procedures, and the implementation plan for the reorganized system engineering organization.
• Prepared course material, scheduled and conducted training for 100 FERC personnel at all levels on the Publish Issuance Workflow system.
AquilentSenior Business Consultant
Oct. 2007 - Mar. 2008Provided project management office support for the HSPD-12 program to develop and implement access card authentication mechanisms at the Department of Labor.
• Researched and compiled data for preparation of captial planning and investment control (CPIC) documentation, including OMB300 and Exhibit 53 submissions.
• Reconciled incoming invoices against task orders.
• Created and maintained status information
TMSIBusiness Process Analyst
Jul. 2007 - Oct. 2007Performed analysis and documentation work for Communications Resource, Inc.
• Prepared business processes and documentation related to the HSPD-12 Personal Identity Verification (PIV) implementation for the USDA Office of Security Services.
• Performed system analysis and prepared business process and system recommendations for the USDA Animal and Plant Health Inspection Service Plant Protection and Quarantine office.
American Israel Public Affairs CommitteeSenior Project Manager
Jan. 2007 - Jul. 2007Provided process guidance, systems analysis, and coordinated various Information Technology projects.
• Drafted a comprehensive Change Management Process including Impact Analysis and multiple levels of Quality Assurance.
• Evaluated and prototyped web-based Software-as-a-Service Project Management Tools.
• Coordinated WAN Infrastructure Upgrade Logistics, Scheduling, and Implementation.
• Participated in drafting a Request for Proposals for Enterprise IP Telephony.
• Evaluated web-based Facility Management Tools.
• Researched Document Imaging Automation.
• Participated in Salesforce.com pilot planning and testing.
• Coordinated Information Technology preparations for and activities during a 6300 member national conference.
General DynamicsSenior Systems Analyst
Sep. 2003 - Dec. 2006Gathered and managed requirements on contract for the Federal Energy Regulatory Commission.
• Interfaced with federal staff to elicit and document requirements for multiple web-based information management systems.
• Participated in the CMMI-SE/SW, V1.1, Staged Representation Requirements Management Process Action Team.
• Prepared course material and presented training to FERC and Signal Solutions personnel on the FERC CMMI Requirements Management Implementation.
• Participated as an assessor in the initial CMMI SCAMPI B Assessment and the CMMI SCAMPI A Assessment for Level 2.
• Assembled content for inclusion in Signal Solutions contract proposals.
• Prepared course material, scheduled and conducted 25 training for classes of 10-50 FERC personnel at all levels on the Virtual Agenda system.
• Participated in the evaluation and selection of a requirements management tool and initiated the pilot of IBM Rational RequisitePro.
Innovative Business TechnologyProgram Manager
Dec. 2002 - Sep. 2003Managed IT administration and project tracking for a 500 person healthcare receivables collection company.
• Developed and implemented companywide and internal Information Technology policies and procedures
• Created and implemented an Information Technology organization structure and job descriptions
• Designed and implemented the project management process
• Coordinated resources and reviewed plans for all projects
• Managed projects to implement the help desk system, to open new offices, to implement Microsoft SQL Server, and to evaluate Microsoft Project Server
• Developed the Acceptance Test Tracking Database
• Coordinated day-to-day activities of the Information Technology Department
TeksystemsBusiness Analyst
Oct. 2002 - Dec. 2002Provided Business Continuity Planning assistance and application support for Strohl Systems Living Disaster Recovery Planning System, Version 9.0 at Ascend One.
• Audited and corrected problems with the LDRPS installation.
• Identified and Audited and reorganized Response, Recovery and Restoration phase Business Continuity Plans for 25 business units.
• Established standard plan content requirements and the Recommended Table of Contents.
• Revised the Response, Recovery and Restoration Plan Assistants.
• Provided one-on-one training and documented procedures for business users.
• Identified documentation requirements for the Information Technology departments.
• Advised the Business Continuity Planning Team of various issues and solutions.
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