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Work Background
Garrett & Associates, CPAHuman Resource Business Advisor
Mar. 2022Menifee, California, United StatesHuman Resources (HR) Business Advisor ensures human capital serves the best interests of the community. HR Business Advisors are generally called in to advise leaders on a wide range of issues involving the workforce. As an HR Business Advisor, I develop and enact HR policies that support business objectives. While also analyzing trends related to hiring, employee morale and retention, and employee relations with management and executives to identify opportunities to improve efficiency, aligning HR efforts with company goals. In addition to conferring with executives and management, HR Business Advisor also works closely with individual departments and business lines to coordinate human resources initiatives including training, employee feedback, and personnel changes. • Advising management on the administration of human resources policies and procedures
• Developing, revising, and implementing HR policies and procedures
• Assisting with the development and coordination of recommended changes regarding workflow
• Counsels employees regarding work, family, or personal problems
• Formulate strategic and practical plans to address human resource matters
• Devise plans and techniques to drive change and culture management
• Helps leaders strategically integrate effective HR processes, programs and practices into their daily operations
• Ensure business practices are in accordance with human resource policies and labor laws.
EZ Value Tax IncSmall Business Owner
Jan. 2022Litchfield Park, Arizona, United StatesAs the owner of EZ Value Tax Inc, I oversee all aspects of the business, including financial management, client relationships, and marketing strategy. My primary responsibilities include: Providing comprehensive tax preparation and bookkeeping services to individuals and businesses of all sizes.
Developing and implementing marketing initiatives to increase the firm's visibility and attract new clients.
Maintaining strong relationships with existing clients through regular communication and exceptional service.
Ensuring compliance with all federal and state tax regulations and keeping up-to-date on changes in tax law.
Under my leadership, EZ Value Tax Inc has become a trusted partner for businesses and individuals seeking reliable and accurate tax and accounting services. I am committed to delivering exceptional results and exceeding client expectations.
Community BridgesCorporate Recruiter
Apr. 2020 - Feb. 2021Mesa, Arizona, United StatesCommunity Bridges, Inc. (CBI) is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. The Recruiter confers with management to identify recruiting needs; develops effective recruiting plans and strategies.
Assesses assigned positions to develop job descriptions and job candidate profiles; reviews and clarifies job specifications; competencies and skills required; aligns job candidate profiles with staffing objectives.
Sources applicants through various methods which may include advertising, placement agencies, job sites, and career fairs; maintains effective relationships with social and professional networks to source qualified candidates.
Pre-screens job candidates; reviews resumes and qualifications to determine suitability of candidates; schedules and coordinates interviews cooperatively with hiring managers.
Informs candidates fully about the job and company; briefs and debriefs candidates before and after interviews; verifies references; initiates pre-employment document processing; manages all communication with candidates. Provides regular updates and feedback to managers
Manages Ultipro applicant tracking system; maintains accurate and current applicant database; extends offers of employment per company procedures; manages the job offer including negotiation and administration; drafts rejection letters.
Maintains recruiting metrics (cost per hire, etc.); keeps current with sourcing strategies and industry trends; ensures regulatory aspects of the full cycle recruitment process is compliant with federal and state legislation
Garrett & Associates, CPAHuman Resources Consultant
Aug. 2019Menifee, California, United StatesAdvise management on the administration of human resources policies and procedures
Analyze current HR programs and recommending solutions
Develop, revise, and implement HR policies and procedures
Ensure HR programs and services are in compliance with established policies and procedures and state/federal laws and regulations
Prepare and maintain reports related to specific HR projects
Assist with the development and coordination of recommended changes regarding workflow
Develop methods for compiling and analyzing data for reports and special projects
Conduct audits of HR activities to ensure compliance
Present training sessions related to specific HR programs
United Health Services (UHS)Human Resources Analyst
Jul. 2017 - Mar. 2020Binghamton, NYCoordinate recruitment activities and programs for UHS Hospitals' in a collaborative, professional, and timely manner. Provide communication, action and follow-up to ensure that both internal and external customers receive excellent service. Develop and maintain professional relationships in the community; and partnerships with the UHS Hospitals management staff team
Consultation on strategic and operational issues pertaining to recruitment efforts.
Research, analyze, and present data Meet with management to discuss and clarify requests for projects, highlight issues, and make recommendations to address issues and priorities.
Assist in the roll out and implementation of HR programs.
Identify and participate in continuous improvement initiatives.
Ensure compliance with Data Privacy and Protection Guidelines.
Wagner StaffingHuman Resources Recruiter
Jul. 2016 - Jun. 2017Lithia Springs, GAFull cycle recruiting for light industrial, manufacturing, production, and distribution industry. Develop and execute recruiting plans.
Conduct pre-screening interviews.
Maintain applicant and interview data in the Human Resources Information System (HRIS).
Perform reference and background checks for potential employees.
Interview and select employees.
Prepare and send offer packages.
Prepare and send new employee orientation packages.
Schedule and conduct in-house and laboratory drug screening.
Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
Research and recommend new sources for active and passive candidate recruiting.
Provide interview coaching techniques to candidates.
State of ArizonaChild Safety Specialist-Investigator
Mar. 2014 - Oct. 2015Goodyear, AZAssess child safety and family risks by conducting face to face interviews with the alleged child victim and parents/caretakers.
Identify, investigate and engage clients, leading to the provision of direct case management services.
Provide information and referral to appropriate services and provide assistance and advocacy appropriate to client’s level of need in obtaining services. Initiate placement location for children requiring out of home placement.
Collaborate with law enforcement to ensure proper joint investigation protocol.
Maintain current knowledge of and working relationships with community resources and social services providers.
Provide crisis intervention as needed.
Complete new client assessments for the purpose of developing a plan moving toward family reunification.
Testify in court hearings as to the safety and risks identified during investigation.
Supervise visits between children and parents. Serve as a community liaison.
rsvpBOOK.comCustomer Success Manager/Human Resources Generalist
Mar. 2013 - Mar. 2014Tempe, AZPerform diverse day-to-day accountability which included but not limited to the oversight of entire business operation, leadership, and motivation of staff; responsible for administrative and sales functions including major account retention and development, customer needs assessment, customer relationship management, and performance improvement. Key Achievements: Received numerous accolades by senior management for displaying strengths in account maintenance, problem-solving, trouble-shooting and sales staff support. Supervises, train, motivates, hire, coach, and terminate customer services employees reducing the turn-over rate by 50 percent.
rsvpBOOK.comCustomer Service Representative
Dec. 2012 - Mar. 2014Tempe, AZInstituted daily sales meeting to recognize and reinforce successful sales strategies, troubleshoot missed sales opportunities and review actual sales vs. target sales; recruited, hired and nurtured a well-balanced, diverse, focused team through motivation, leadership, training and establishment of relentless customer relationship management as the foundation for success. Key Achievements: Distinguished from peers by receiving the majority of formal customer compliments for going “above and beyond” the call of duty. Recognized for outstanding performances, possessing a record of achievement that remains unbeaten to present day for exceeding software upgrades and new software sales. Received promotion from management due to performance.
US ArmyFront Line Supervisor
Jan. 2002 - Jan. 2009Fort Hood, TXProvided direction to 17 member element, implementing effective staff and resource management strategies in global setting; coordinated work activities of subordinates and staff relating to employment, compensation, and employee relations; oversaw training, mentoring, and career development of junior employees; responsible for the accountability of organizational equipment with a value of over 1.5 million dollars. Key Achievements: Recognized for strong organization, administration, and time-management skills. Lead supervisor of chemical decontamination section. Addition duties include: Energy Conservation Officer, Environmental Compliance Officer, Fire/Emergency Services Officer, Sexual Harassment Compliance Officer and Trainer.
Hamilton Financial ServicesOffice Assistant
Jun. 2000 - Jan. 2002Hemet, CA Responsible for accounts receivable and payable accounts; general bookkeeping entry;
interfaced with private and commercial account clients via phone and in person daily; answered phones and made outgoing phone calls in regards to late accounts
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