TeslaFinancial Operations Specialist
Nov. 2021 - Aug. 2022Draper, Utah, United States• Respond to requests from internal customers including accounting, sales, customer care, legal, and senior management in an accurate and timely manner.
• Investigate and resolve issues by reviewing historical transactions, contract data, account notes, and coordinating communication across multiple departments.
• Analyze and validate customer, product, and pricing data for completeness and accuracy.
• Validate and confirm system production data against guaranteed output.
• Approve and facilitate refunds and check reissues and stop payments.