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Work Background
AlstomWarranty Technician
May. 2022Concord, California, United StatesManage warranty processes by evaluating failed components, documenting claims, and preparing technical reports. I collaborate with engineers to troubleshoot, repair, and maintain electro-mechanical systems, ensuring optimal performance and reliability. I provide technical support, analyze system failures, and ensure compliance with warranty policies and safety protocols.
QuintelOperations Supervisor
May. 2019 - Apr. 2020Union City, California, United StatesManaged a team of 15–20 employees, overseeing telecommunications, IT systems, and electronics operations at the Union City Test Facility. I ensured efficient workflows, handled inventory and logistics, and maintained expertise in evolving technologies to drive operational excellence and team efficiency.
QuintelTechnician
Mar. 2019 - May. 2019Union City, California, United StatesPerformed diagnostics and quality assurance testing on RF cellular antennas, ensuring compliance with industry standards. I utilized RF and telecommunications knowledge to optimize performance and collaborated with technical teams to troubleshoot and resolve system issues.
MauserTechnician
Jul. 2018 - Jan. 2019Merced, California, United StatesOperated and maintained production equipment, conducted plasma and machine-based welding, and managed inventory levels to ensure seamless production workflows and quality standards.
Verizon WirelessCell Technician / Switch Technician
Jun. 2014 - Jun. 2015Jamestown, CaliforniaInstalled, maintained, and optimized wireless and switch networks, managed backups, call records, and emergency services, and ensured network reliability through diagnostics and troubleshooting.
Golden State CellularCDMA Network Technician
Oct. 2005 - May. 2014Installed, maintained, and optimized CDMA wireless networks, performing diagnostics, troubleshooting, and system updates to ensure reliable connectivity and seamless operations.
StaplesElectronics Sales Associate
Dec. 2004 - Oct. 2005Provided expert sales and technical support for electronics, including computers, digital cameras, tablets, and printers, while managing inventory, performing data entry, and ensuring excellent customer service at the point of sale.
Smusz ConsultingWeb Development/Data Entry
Jan. 2002 - Oct. 2004California, United StatesDesigned and developed websites using PHP, CSS, and HTML, incorporating graphic design elements, and performed data entry tasks using Microsoft Access to support client projects and database management.
G.Y.O.Net Data Entry (Access)
Jan. 2001 - Jan. 2004Performed web design and programming using PHP, CSS, and HTML, integrated graphic design elements, and conducted data entry with Microsoft Access to ensure accurate database management and project delivery.
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