Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
BCG XSalesforce Business Analyst
Oct. 2024São Paulo, Brasil
AccentureSalesforce Analyst
Feb. 2022 - Oct. 2024São Paulo, Brasil• Designed, tested, and deployed features for different projects, ensuring optimal performance. • Built and implemented end-to-end Salesforce applications for a global audience (15+ countries), collaborating with international teams. • Automated data flows to streamline processes and enhance user experience. • Ensured data accuracy and integrity in Salesforce through data management (import, cleaning, deduplication). • Migrated legacy data to cloud architecture, improving tracking and integration. • Increased customer support efficiency by analyzing the root causes of issues and empowering users with training and documentation. • Conducted training sessions and support in creating user documentation to empower users with best practices and functionalities, reducing customer queries.
AccentureSalesforce Jr Analyst
Jan. 2021 - Feb. 2022São PauloDesign, build and configure applications to meet business process and application requirements.
Mettler-Toledo International, IncMarketing Intern
Dec. 2019 - Feb. 2020Changzhou• Collaborated on product documentation, ensuring clarity and accessibility for users. • Developed sales enablement materials, including video tutorials, to empower sales teams. • Supported market research and competitive analysis
MEUPEProduction Engineering Intern
Jun. 2018 - Sep. 2018Sevilla, Spain• Developed aeronautical parts using measurement data to optimize production costs and helped the sales team create a sales budget. • Streamlined production by managing production orders in the ERP system.
Fidelity Translations LtdaBusiness Development Representative - Key Account
Jan. 2016 - Sep. 2017São Paulo• Generated leads, drove sales, exceeded revenue targets, and negotiated long-term service contracts.
• Achieved customer satisfaction rate by efficiently meeting deadlines. • Manage B2B accounts throughout the sales process in CRM to improve the sales funnel.
IBMSales Executive
Nov. 2013 - May. 2015São Paulo Area, Brazil• Generated leads and drove sales, exceeding revenue targets for 4 months straight. • Achieved a 90% customer satisfaction rate by efficiently processing orders in SAP and meeting deadlines. • Empowered customers with troubleshooting guidance, improving support ticket resolution.
Intch is a Professional Networking App for the Future of WorkSee more people like Sarah on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
453430 people
17
IT Project Manager @ Freelancer
26
Mobile Engineer @ Raiô Benefícios
15
.Net Fullstack Developer/Angular Developer @ Webfis Processamento de Dados Ltda
38583 people
19
IT Executive | CIO | CTO | CDO @ Self Employed
15
Socio @ Domti
43
Digital Entrepeneur @ Smarts55