As a Salesforce Business Analyst, I have successfully implemented and optimized Salesforce systems to enhance business operations. I have done end-to-end project implementations to streamline processes, resulting in increased efficiency and productivity. My expertise in Salesforce has significantly improved customer relationship management, leading to a notable increase in customer satisfaction rates. Additionally, I have provided valuable insights through data analysis that have informed strategic decisions. My contributions have been instrumental in driving business growth and success.More...