SuperIPHelp Desk
Nov. 2020 - Apr. 2021Chapecó, Santa Catarina, BrasilWorking as an internal technician, providing support to customers facing issues with various services, including domains, emails, internet connectivity, and phone lines. This role involves assisting both SuperIP and NetBig Xanxerê customers concurrently. Additionally, I collaborate with external technical teams to support maintenance and installation processes for equipment related to phone lines and internet plans.