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Work Background
Freedom ForeverSales Support Administrator
May. 2023United StatesProviding support for Infinite and Alpha Solar Pros region by communicating with 300 sales representatives and sales regional managers to address concerns that may be slowing down project progression. Proactively scrub the project pipeline, resolve escalated project issues, and hosts regular pipeline review call to increase realization rate.
Sunder EnergySolar Consultant
Feb. 2021 - Jan. 2022-Qualify homeowners for solar by setting and closing appointments door-to-door.
-Build customer base, effectively schedule & prioritize daily work activities.
-Travel & conduct sales meetings within customer’s homes
Desert 215 Superstore Chrysler Jeep Dodge RamAssistant To The Director of Operations
Oct. 2018 - Feb. 2021Las Vegas, Nevada, United StatesGreeting customers promptly, obtaining customer and vehicle information, clearly reporting all vehicles symptoms as described by customer, determining and recommending needed maintenance based on age, mileage, and history of vehicle, prepare a complete and accurate estimate of cost for labor and parts, establish a follow up time, monitor the progress of each vehicle throughout the day, and updating customers frequently, verifying that the final invoice reconciles with the work performed on the repair order, and explaining all completed work and charges to customers at volume of 12-40 customers and all fleet vehicles for Las Vegas Metropolitan Police Department, etc. a day. Working with department managers to improve profitability and efficiency. Preparing an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.Ensuring that service repairs are performed efficiently and correctly.
LGCY PowerSolar Consultant
May. 2018 - Oct. 2018Las Vegas, Nevada, United States-Qualify homeowners for solar by setting and closing appointments door-to-door.
-Build customer base, effectively schedule & prioritize daily work activities.
-Travel & conduct sales meetings within customer’s homes
Findlay HondaAutomotive Service Writer
Mar. 2016 - Jun. 2018Las Vegas, Nevada, United StatesResponsible for taking money in all forms, processes credit card transactions, refund transactions and balances drawer. Record all payments that were made. Took payments on charge accounts and warranty claims. Money drop.
-Answering phone calls, follow-up calls, scheduling appointments, answering customer inquiries, and providing excellent customer service.
-Closing all cashed-out Repair Orders by method of payment, and filing away to be balanced at the end of the day.
-Filing warranties, scanning R.O.’s, and submitting warranties.
-Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Bath & Body WorksSales Associate
Sep. 2015 - Mar. 2016Las Vegas, Nevada, United States-Creating sales of the product and selling the product quickly and efficiently
-Report on the sale of the product, meet the target set by the company and provide good after sales service
-Give ideas regarding offers to boost sales, maintain accurate records for sales which help in deriving the right figures and give feedback to higher management about the product.
BJ's Restaurants, Inc.Take Out Waitress
Apr. 2015 - Mar. 2016Las Vegas, Nevada, United States-Welcoming the guests that come into the restaurant
-Cash handling as well as answering phones
-Making reservations and seating the guests accordingly. Making sure that each table has a waiter attending to the guests.
-Looking after the other employees and the management and acting as a mediator in case of a dispute. Look into the complaints made by the customers and see to it that they are rectified quickly.
-Working closely with the management of the restaurant.
-Ensure cleanliness of workstations throughout the day and clean area before departure.
-Maintain all food and beverages and ensure compliance to all safety practices and regulations. Make sure the food looks and is ready to serve.
-Know all dishes so that when they serve them they can describe the dish.
Lee CanyonLead Cashier
Jan. 2014 - Feb. 2015Las Vegas, Nevada, United States-Provide guest services such as: cash register operation, managing cash and credit card transactions
- Table clearing, room cleaning and organization, trash removal and stocking inventory
- Assist in all base area activities including snow removal, trash removal and any other duties assigned.
CENTENNIAL HILLS ORTHODONTICSOrthodontic Assistant
Sep. 2013 - May. 2014Las Vegas, Nevada, United States- Prepare patients, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist orthodontists during dental procedures.
- Expose orthodontic diagnostic x-rays. Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
- Record treatment information in patient records. Answer phones in a professional manner.Order and monitor orthodontic supplies and equipment inventory.
- Clean and polish removable appliances.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts. Pour, trim, and polish study casts.
- Schedule appointments, prepare bills and receive payment for orthodontic services and maintain records using a computer.
Fabulous Freddy'sAutomotive detailer
Jan. 2013 - Jan. 2014Las Vegas, Nevada, United States-Educate customers to all departments and specials.
-Preparing cars at beginning of service
-Clean inside and outside of cars, shampoo carpets/mats, deep interior scrub on cars, basic car wax, etc.
-Sweep, shovel, or vacuum loose debris or salvageable scrap into containers and remove containers from work areas.
-Efficient communication in customer service
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