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Work Background
WalgreensDecision Support - Strategy & Analytics
Jul. 2024United States, Chicago§ Led Decision Support – Strategy & Analytics for enterprise-wide store closure optimization program
estimated to provide +$250M in working capital improvements across +500 locations
§ Oversaw comprehensive monitoring framework tracking KPIs across all workstreams, delivering leadership
with real-time visibility of progress and recommendations for program optimization and course corrections
§ Spearheaded front-end and pharmacy inventory management workstreams; orchestrating targeted
replenishment reductions, promotional strategies and markdown optimization to proactively minimize
stranded inventory at closing stores while maximizing recovery value
IndependentStrategy Consultant
Jan. 2022Chicago, Illinois, United States• Develops custom end-to-end business plans aligned with the needs of early-stage startups, including market analysis, financial projections, and go-to-market strategy
• Designs investor pitch decks and executive summaries to demonstrate value proposition and growth potential
• Generates business analysis and financial projections with sensitivity analyses to boost the visibility of financial outlooks and capital requirements
• Evaluates markets to identify emerging trends and growth opportunities within highly competitive landscapes
• Prioritizes product features and functionality according to market research, user feedback, and larger business priorities as part of product development roadmap
Capital OneSr. Business Manager
Jan. 2022 - Jan. 2023Chicago, Illinois, United States• Secured $50M in projected steady state revenue through business cases and go-to-market strategies for market entries
• Partnered with Business Operations and Sales teams to develop growth playbook initiatives and annual goals
• Facilitated the ideation, development, and prioritization of growth plays
• Delivered crisis management scenario analyses and recommendations in collaboration with a cross-functional team
• Launched the department’s Learning & Development programming. Facilitated design thinking workshops that improved interdisciplinary communication, hybrid workstreams, and data utilization
McDonald'sStrategy Manager
Jan. 2021 - Jan. 2021Chicago, Illinois, United States• Developed performance insights and business narratives for the Board of Directors and Investor Relations
• Authored update presentations and speaking scripts delivered by the company CFO to multiple corporate teams and Owner-Operator groups
• Created a 3-year national strategic plan with competitive intelligence and concept translation
• Initiated 2022 strategic planning across 10 field offices, developing competitive analytics dashboard and identifying business drivers, requirements and priorities
WayfairStrategy Manager, Services Innovation
Jan. 2019 - Jan. 2020Greater Boston Area• Transformed the outbound Customer Service team by streamlining processes and re-staffing teams. Saved an estimated $900,000 annually by aligning low complexity workstreams with junior customer service agents
• Lead implementation of performance management metrics for newly formed outbound Customer Service teams with over 330 agents as program manager
• Defined customer satisfaction, team health, and agent performance metrics
• Launched the Driver Service team to support the expanding large parcel delivery service, reducing annual spending by $3.2M in 2021
• Debuted a departmental new hire group with onboarding assistance, monthly lunches, leadership training sessions, and local offsite events
WalmartMBA Strategy Intern
Jan. 2018 - Jan. 2018Bentonville, AR• Developed and presented a business case to expand financial services offerings for over 1.4M in-store associates and 65M potential customers in the domestic target consumer market
• Recommended over 10 future strategic partnerships and financial products based on Financial Services and FinTech industry research for the company’s financial services portfolio
• Increased employee retention by 20% through behavioral economics-driven benefits designed to improve overall employee financial well-being
United AirlinesAnalyst/Senior Analyst
Jan. 2015 - Jan. 2018Chicago, IL• Influenced the annual investment strategy for a $1.9B asset portfolio by designing total cost of ownership and cost per utilization hour profiles to understand the financial and operational impact of ground equipment
• Ideated the $450M multi-year ground equipment investment strategy. Projected to generate over 20% ROI by maximizing strategic vendor partnerships and internal business unit collaboration
• Negotiated the first multi-year purchasing agreements in the airline industry
• Enabled $700M in additional annual revenue by advising a cross-functional team on ground equipment strategy to execute national flight schedule expansion and consolidation strategies
• Onboarded, trained, and mentored 4 employees new team members in 2017
Mayo ClinicFinancial Analyst
Jan. 2012 - Jan. 2015Scottsdale, AZ• Forwarded an employee benefits centralization and consolidation merger with 100 benefits plans impacting 60,000 employees through financial modeling
• Analyzed over $1B in monthly transactions, creating content used in executive leadership presentations to evaluate financial performance and quarterly action plans
• Consolidated and remodeled 40 monthly benefits and payroll accounting journal entries
• Automated input and preparation for monthly financial statements and annual compensation reports
Union Pacific RailroadRevenue Accounting Intern
Jan. 2011 - Jan. 2012
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