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Work Background
MorningStar Senior LivingActivities Assistant
May. 2024 - Jan. 2025United States, CentennialHelping senior residents with activities and events
Enhancing seniors' quality of life by 10+ activities per month
Planning and organizing monthly/weekly activity calendar
Monitoring and documenting resident participation
providing feedback to healthcare staff and any observed changes
in their well-being
Collaborating with healthcare staff to align with residents' care
plans
Madison ReedHair Colorist
Jan. 2023 - Mar. 2024Cherry Creek, Colorado, United StatesA color bar that welcomes everyone and their hair goals.
National Medical SupplyPatient Care Specialist
Jun. 2021 - Feb. 2024Denver, Colorado, United StatesLeverage high attention to detail, problem solving and strong customer service skills to provide friendly, reliable customer experience over traditional support channels (phone, email, etc), while identifying proactive opportunities to extend a superior experience to our clients (Medicare/Medicaid Medical Device Users). ✅ Responsibilities include:
Providing phone and email support to help solve customer issues quickly and correctly the first time.
Manage the client paperwork lifecycle to aid in a streamlined customer onboarding and lifecycle.
Leverage Microsoft Quickbooks and Office 365 to perform client data entry.
Manage provider relationships on behalf of clients. Support inside sales efforts where applicable to ensure clients have the full spectrum of solutions to support their well-being.
Autism Home Support Services, IncBehavioral Therapist
Nov. 2020 - Jun. 2021Colorado, United States🏆 Recognitions:
Core Value Award (Nov 2020): Service Provided direct one-on-one therapy across multiple clients, executing and informing the individualized program written and designed by the BCBA - facilitating language development, social interactions, independent living skills, and other aptitudes to support client growth. ✅ Specific responsibilities included:
Providing a direct implementation of programs and strategies in a one-on-one settings, managing both client and caregiver dynamics. Enthusiastically motivated learners to engage in their sessions, while calmly responding to unexpected behaviors independently and appropriately Electronically collected data with high accuracy to ensure the effectiveness of treatment.
Facilitated proactive and timely communication with BCBAs and caregivers, and legal guardians
Understood and maintained confidentiality according to HIPAA guidelines
Comprehensive ENT ClinicBack Office Assistant
Dec. 2016 - Aug. 2018Denver, Colorado, United StatesResponsible for providing day-to-day support operations enabling streamlined back office operations for private practice with 6 practitioners - performing administrative tasks such as coding, filing and database management, while ensuring high-quality customer service to patients.
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