FreelanceSenior Project Program Manager
Jan. 2016 - Aug. 2018Rio de Janeiro Area, Brazil• Led the rebranding of Carioquice-Sabor Artesanal, developing new visual identity, implementing social media strategy (LinkedIn, Facebook, Instagram), and creating a website that increased visibility and engagement.
• At TJRJ, spearheaded process improvement initiatives applying Business Analysis and Process Mapping. Utilized Agile, PMI, ITIL, and Kanban methodologies to increase operational efficiency.
• Conducted workshops on business management, covering topics such as customer relations, supplier management, and operational best practices. #Rebranding #ProcessImprovement #BusinessManagement #AgileMethodologies #DigitalTransformation