SecureworksSenior Sales Manager
Oct. 2022 - Oct. 2023Atlanta, Georgia, United StatesManaged a team of 14 direct reports, overseeing a portfolio of 1000+ sales accounts and reporting directly to the Global Director. Achieved exceptional KPI results, including 90% weekly achievement, 20% staff attrition reduction, and 25 sales opportunities generated per week, resulting in a $19M pipeline. Implemented a coaching and feedback leadership approach, driving 20% YoY growth in opportunity generation and improving time management among presale SDRs through regular 1:1's. Collaborated with sales enablement managers to develop and implement new training programs and on-boarding practices, reducing new rep ramp-up time by 20% and increasing qualified opportunities by 25% per quarter. Enhanced forecasting techniques with the account executive team, resulting in higher average close ratios.