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Network Power<100 people
Roles
💸100%
Marketing
✨100%
Business Owner
🧑💼100%
C-level Executive
Geos
🇬🇧100%
United Kingdom
Work Background
First Bank SAIT Digital Team Leader
Aug. 2021Bucharest, Romania
R SystemsProject Manager
Mar. 2020 - Jul. 2021Bucharest, Romania
Telekom RomaniaDigital Product Owner
Jun. 2019 - Dec. 2019Bucharest, RomaniaResponsible for defining, planning and delivering the new digital initiatives, ensuring key performance indicators and deadlines are met. Accountable for the conversion rate, users’ engagement and adoption of the new e-commerce features. · Create and implement the digital development roadmap
· Update the product backlog according to priorities
· Work with the scrum team to deliver sprint scope
· Product testing before and after Go Live
· Reporting status to tribe lead and director of digital division
· Collaborate with stakeholders to define new digital capabilities
· Support the marketing operations team in implementing digital campaigns
· Participate to vendor’s selection for special projects
· Stream lead for digital project to implement the prepaid regulation
EuromasterDeployment and Support Manager
Jul. 2016 - Feb. 2019Bucharest, RomaniaResponsible for the New Digital Platform deployment in pilot country - UK ATS Euromaster. Accountable for transferring the knowledge of competencies, leading the deployment team during new countries deployment and managing the 2nd level of production support. Deployment Manager
· Overall governance of the project execution
· Overall communication of all project’s aspects
· Manage country’s expectations and resolve conflicts
· First touchpoint for country’s requests and complaints
· Build a relationship with country based on empathy and diplomacy
· Orchestrator of task force and crisis times
· Manage the change in a conflictual environment and a transformational context
· Elaborate, own and promote the digital deployment methodology
· Build the deployment kit and deployment plan
· Involve internal stakeholders and external parties
· Monitor the project plan, risks and budget
· Foresee, mitigate and escalate the derails
· Create the resource plan and ensure allocation according to the skills needed
· Work with the product owner for gap analysis phase and align gaps with the country
· Align with the QA manager and plan the UAT phase
· Conduct the UAT phase in country and provide support to test
· Train the country business users to use the digital tools
· Regular status/issues/risks reporting to the board team
· Manage the Go/No Go milestone
· Prepare the cut-over plan, manage the dependencies and the impact
· Conduct the overall project roll-out in country
· Lead the hyper-care phase Deployment Team Lead
· Onboard new deployment managers
· Ensure the transfer of knowledge and lessons learned from pilot project
· Guide the deployment managers during the country deployment projects
· Engage the adoption and follow of the deployment methodology
· Ensure support to perform the new countries rollouts
· Adapt the deployment framework for cluster countries
· Capitalize experience inside the countries’ community and the deployment community
Metro SystemsBusiness Deployment Manager
Apr. 2015 - Jul. 2016Bucharest, RomaniaResponsible for coordinating the international rollouts of MyMETRO - the Online Self Care Platform of METRO/MAKRO Cash & Carry countries. Accountable for MyMETRO integration with a new content management system (Sitecore) and the existing e-commerce platform (Hybris), in a fast-paced international environment, in a framework based on agile principles. • Create the MyMETRO plan for international rollout, in sync with the new CMS
• Develop the integration framework and adapt to each country specifics
• Manage the dependencies with new self-care capabilities development roadmap
• Work with the scrum team and the country team to secure the deployment
• Coordinate the rollout of digital self-care platform in sync with the CMS rollout
• Ensure the system and user configuration during the rollout
• Instruction and coordination of the country team for rollouts
• Provide functional documentation of business features
• Support local team during UAT, Go-Live and post Go-Live phases
• Monitor the performance of capabilities implemented on the online self-care platform
Vodafone RomaniaE-Shop Operations Manager
Mar. 2013 - Apr. 2015Bucharest, RomaniaE-shop Marketing Manager
Responsible for the execution of promotions and campaigns in optimal conditions to improve online sales.
Work with finance department to build the digital business case and to evaluate the investments made into the e-commerce capabilities. Reports status to C-level.
Accountable for e-commerce capabilities performance and online sales growth. E-shop Product Owner
Responsible for coordinating the implementation of e-commerce capabilities.
Work with commercial departments to identify the business needs in order to support the objectives aligned with company strategy. Accountable for the e-commerce roadmap implementation, lead and monitor the project phases.
Active and proactive Product Owner in the scrum organized team, keeper of the product backlog and advocate of the Agile principles and methodology.
Vodafone RomaniaProduct Capabilities Manager
Mar. 2012 - Mar. 2013Bucharest, RomaniaResponsible for the implementation of an upgraded version of the Oracle Content Management System.
Coordinate the Digital Agency and work within a cross-functional scrum team, at one place together with internal resources and vendors, experts from various areas, such as Marketing, Product Management, IT, Customer Experience.
Elaborate the business requirements for the new capabilities and improvements needed.
Accountable for the CMS capabilities performance.
Vodafone RomaniaWeb Content Manager
Oct. 2009 - Mar. 2012BucharestResponsible for managing online content of the B2B and Customer Support areas.
Work with internal stakeholders to identify business needs and with Digital Agencies for implementing the content projects. Accountable for digital KPIs of the www.vodafone.ro related to Vodafone Romania’s presence in digital environments.
Best Promo GroupContent Editor & Digital Team Leader
Jan. 2007 - Oct. 2009Bucharest, Romania
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