TargetExecutive Team Manager
Jan. 2009 - Dec. 2012Rochester, New York AreaRecruited, interviewed, and hired Team Leaders and Members for the store, achieving sales goals and managing payroll across three departments: Guest Experience, Apparel and Accessories, and Pricing. Analyzed customer service metrics to enhance store performance. Recognized, coached, and provided feedback to Team Members, modeling Target's culture and ensuring adherence to company guidelines.
Offered daily performance management guidance to team leaders, addressing coaching, counseling, career development, and disciplinary actions. Presented final internship recommendations to the VP of Human Resources, College Recruiter, District Managers, Store Manager, and Assistant Store Managers.