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Work Background
FISSenior Technical Support Analyst
May. 2022Birmingham, England, United KingdomDedicated 2nd/3rd line application and hardware support in the Fintech sphere, internally and client facing
Aldi UK2nd Line Engineer
Jul. 2021 - Apr. 2022Atherstone, England, United Kingdom2nd Line support for end users and devices
InterserveEUS Analyst
Jan. 2020 - Jul. 2021Birmingham, United Kingdom
The Wilkes Partnership Solicitors2/3rd Line IT Support Analyst
Sep. 2018 - Jan. 2020Birmingham, United Kingdom
The Wilkes Partnership SolicitorsIT Support Analyst
Aug. 2018 - Sep. 2018Birmingham, West Midlands, United Kingdom
Wright Hassall LLPSupport Analyst
Apr. 2018 - Aug. 2018Leamington SpaIT and Infrastructure support for an established law firm. Exposure to bespoke legal applications (Lawsoft, BigHand, Intapp), as well as a VDI working environment for a large number of users.
AdvancedSoftware Support Analyst
Aug. 2017 - Feb. 2018Birmingham, United KingdomCustomer oriented software support for a bespoke, SQL backed application. Exposure to RDP, Citrix, Cisco, SQL and Microsoft Server on a daily basis.
SCCConfigurations Engineer
Mar. 2017 - Aug. 2017Birmingham, United KingdomPXE/Network exposure to a variety of different system types and procedures. Hardware and software configuration and data handling.
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