Habib Ali is a seasoned Senior Technical Analyst currently at FIS, where he leverages over a decade of experience in technical support to own, manage and support Tier 1 client needs. Renowned for his attention to detail; Habib has successfully improved efficiency, improved processes and implemented multiple strategies for clients/teams (both internal/external). His strategic vision and commitment to excellence have earned him multiple pay-rises and promotions. Outside of work, Habib is an avid mentor, passionate about nurturing the next generation of tech leaders.More...
Marco Loureiro
Project manager@Michaelis
Verified
I am hard working and technically astute with the goal of making a significant impact in the field of mechanical engineering, particularly within waste recycling plants. I have worked in various roles throughout my career developing a strong reputation as a Site Manager, Project Planner, Project Manager, Project Coordinator and Commissioning Manager. Always diligent in the workplace, ensuring full compliance of health and safety regulations at all times. Approachable, reliable and self-driven with an excellent track record of delivering an exceptional performance in high-pressurised environments. Perseverance, resilience and the ability to manage expectation around projects with various stakeholders is a key part of my role.More...
Kevin Goodburn
Customer Director@Daikin UK
Verified
Dynamic and results-driven Customer Experience Director with over a decade of expertise in elevating customer satisfaction and loyalty across diverse industries. Experienced in designing and implementing customer-centric strategies that drive revenue growth and operational excellence. Adept at leveraging data analytics and customer feedback to inform decision-making and optimize service delivery. Known for strong leadership capabilities with a demonstrated ability to lead cross-functional teams, foster a culture of continuous improvement, and deliver impactful training programs. Proficient in CRM systems, customer journey mapping, and performance metrics to enhance overall customer engagement and experience. Skilled in navigating complex business landscapes, with a keen ability to cultivate robust internal and external relationships. Committed to aligning customer experience initiatives with organizational goals to achieve sustained business successMore...